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August 2023 by Stephanie Ford
I ordered a banana royal I got just two scoops of ice cream!
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May 2023 by Sammi K.
Rounded up from 3.5*I'm not sure why this location has such bad reviews because the few times I've been here, the workers were super nice! I literally have nothing to complain about regarding their service and they are very accommodating. Whenever I order ice cream, they give huge scoops. Maybe that's why their ice cream buckets are mostly almost empty! They did get my coffee order wrong one time, but it's not a huge deal.However, I took off 1.5 stars for the cleanliness of the place. I've seen a small cockroach walking on the floor before which was pretty alarming. I can't imagine all the cockroaches that do come out at night. This Dunkin' has been around for a while now so I hope they do a renovation or deep cleaning sometime soon. This is one of the few locations with a parking lot and I'd much rather eat in the car than inside due to the cleanliness.
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May 2023 by ELENA JO CIAMBRIELLO
Absolutely HORRIBLE EXPERIENCE THE FIRST B&R WE WENT TO IN OZONE PARK WAS HORRIBLE THE CUSTOMERS &THE WORKERS WERE VERY RUDE, SO WE WALKED OUT THE 2ND ONE WE WENT TO WAS 2630 86TH ST. INBROOKLYN THEY HAD NO ICE CREAM LEFT IN SHOWCASE....SO WE HAD NOTHING....
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May 2023 by Brown Ie
I recently visited Baskin Robbins at 2630 86th street to purchase two tubes of ice cream, but unfortunately, I was extremely disappointed with my experience. When I received the ice cream, it was melted and not in the same condition as it should be. I had to trashes the two tubes of ice cream. I would not recommend this particular Baskin Robins location to anyone who is looking for quality ice cream. It’s a shame that such a well known brand cannot even ensure the quality of their products.
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April 2023 by Warren Jacobi
Quick service in the early morning
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April 2023 by Creative Yankees Singh
One of the worst coffee ever drank ??
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January 2023 by AV
Great ice cream
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January 2023 by Danny Nguyen
No… this place is getting worstThey need to hired new people ?
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August 2022 by Alex “ElColombianito”
Great ice cream
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July 2022 by Gold Lion
First the helper are rude and it's not a clean place and even though they don't let you use the restroom. It's not a human place
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June 2022 by Khairulnesa Muhebzada
Not a good place at all for spending your time and money. One of the employees by the name of Roman, I think he is from Pakistan, was very rude and he told me that they don't have ice cream, I asked again if it was Baskin- Robbins, he said yes but they didn't have ice cream. The important part was that there was a Chinese lady, who told me that she will make the ice cream but Roman stopped her and said they don't have it. Avoid it at all!!!! 5/18/2022, 10:40 pm
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April 2022 by Danny Ombré Nails
No… this place is getting worstThey need to hired new people ?
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January 2022 by Rosie
If I could give this Baskin-Robbins a negative zero I would Brian the cashier has the worst customer service I've ever encountered in customer service and he does his job poorly. My fiance and I came into this Baskin Robbins to get ice cream we asked Brian to follow us to the ice cream so we could tell him what we wanted he refused and asked just to tell him what we wanted how many scoops without knowing what kind of waffle cone or ice cream we wanted or toppings even though we tried telling him. We asked for a waffle cone and he tried to upcharge us the price and the register was incorrect but the price advertised was he refused to serve my fiance and I the waffle cone unless we paid the additional amount of money his coworker asked him to just give us the cone as it was advertised and he refused and walked away Don't come here!!!!
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January 2022 by He at her
PLEASE CLEAN YOUR ICE TEA CONTAINERS BETTER AND MORE OFTEN. Maybe 1 out of 4 iced teas I buy are actually drinkable. Which sucks when you hit the drive thru and get home to drink rotted tea. Will be returning the tea and checking out another business.
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January 2022 by Jared
Walked in, the cashier was yelling in the phone at somebody. Was waiting for 5 minutes and then when I asked him to take my order, he waved me off. Never experienced that before...