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February 2024 by Igor Kleyman
I drove into this shop for oil change for my 2020 BMW X6.Being there early, at 8am, I was told that i will be out in about 40 min to an hour. Service was completed as promised. Very knowledgeable and friendly staff.Overall, very satisfied!Thank you very much for the service provided! ?
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February 2024 by Ray1000
Let me start with saying I normally don't write reviews, but I do look at reviews when necessary. I was looking for a reputable mechanic works on German vehicles for my Mercedes work van so upon looking through the reviews the first thing that caught my eye was 700 plus reviews literally almost 5 stars started to read the reviews I wasn't going to read all of them but I started skimming through them and I seen a lot of words amazing awesome experience repeatedly so I said let me give him a call call them up explain the situation and just by the response that I got they got my attention told him what the issue was since their research came back with a price which was slightly higher not much in the previous estimate I got, half to price of what the Crooks at the dealership were charging me. I asked them when I could bring it in so they can take a look when I got there I met Jordan and Mike two stand up Guys we start chatting he's explaining the problem to me again and then he asked me if I want to see the part so we go outside he opens this Mercedes box which was a dealer part and I thought to myself wow this must be a common problem for him to have that part here so I asked him that question he said no this is your part I was impressed the shop look really clean and professional when I left the van I left there feeling good they called me the day after explaining what they have found and not to worry they were going to run some tests and sure enough they told me I can pick it up that night but I told him I would be there in the morning the van has been running great since the van only had 36,000 miles and the part was the crankcase ventilation valve along with oil change and gaskets and stuff like that. They are now my go-to guys for European vehicles, I can see why they have 700 plus almost five star reviews I hope this review helps anyone who's looking thank you Jordan and thank you Mike for making me feel comfortable. See you guys on the next Oil Change.
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February 2024 by thomas clark
Shop is great. My 2012 Smart is running like its brand new..many thanks to Jordan and Mike
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February 2024 by shel trin
Team,You all did yet again a fantastic job on our vehicle. You kept us informed and made the process simple. Thank you for being the consummate professionals!Sheldon & JasServices: Auto engine diagnostic
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January 2024 by Greg I
Nice place. Very quick and quality service.
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January 2024 by Brad Thomas
Car got an inspection at the dealership and they quoted me a very high rate for the replacement of some seals. Called Jordan and he was quick to return an estimate after sending him some information. Staff at the desk was very friendly and the work was done efficiently and professionally. They have checked in even after I have left to ensure that everything is working properly and set up reminders for when I will need my next inspection. At nearly a quarter of the cost of the dealership and very pleasant to work with I will definitely be returning for any future work I may need done!
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January 2024 by Justin StClair
Awesome team, very knowledgeable and helpful, and fixed the issue quickly. Couldn't ask for better service!
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January 2024 by marc hessel
Came to Bay Diagnostic, they are very reputable company, honest, they get it done right the first time, the level of service is bar none, you want you vehicle repaired correct, don't hesitate to bring it there, Jordan is a gentleman.
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January 2024 by Stanley Smirnoff
left my car with them to check my sunroof got a call back next day that they can’t fix. HOWEVER i got a car back with major damage to my rear bumper. And when i told them about of course the guy blamed it on me. I truly can not stand people and businesses who just lie.
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January 2024 by Hector Figueroa
Wonderful establishment very knowledgeable they make you feel at home. You know once you drop your car off there it’s in good hands.
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January 2024 by Leedan
Did my oil change on my BMW 335i in less then 30 min amazing how fast they are
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January 2024 by Tommy Chen
I went for general maintenance they did a great job— also helpful in answering my questions and teaching me about car maintenance.All the guys are very nice and the price is reasonable.Thank you Jordan ???Services: General repairs & maintenance
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January 2024 by Tracey P
More than just the radio guy. Brought my son’s Kia Cadenza to Bay Diagnostic after an unsuccessful repair. The warm reception put me at ease but the knowledge and experience is what sold me. Thanks for getting my son’s car back on the road so quickly and efficiently
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January 2024 by Yolanda Vargas
Thank you Mike, Thank you Jordan., your service was excellent & fast.i had my car back within 24hrs. Customer service is awesome. Thank you so much for your expertise.
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January 2024 by D
Thank you soo much Jordan they are very professional and respectful I definitely recommended who has European car or whatever they take care of every cars with any issue
