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October 2023 by Jemoine Brayboy
Great sales and deals!
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September 2023 by Stephanie Goss
Horrible place. Products are no good, service is trash. I wouldn’t recommend this place to anyone. Especially a Black woman
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September 2023 by Germania Mena
Very good attention ?
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August 2023 by Nak Zotic
Have been coming here for quite some time for quick wig changes. The girls in the back have always assisted me well. This week on 8/22/23 I purchased a wig. This morning on 8/24/23 while attempting to put the wig on it split on the frontal right side. A clean split as if it was defective and poorly made. I returned to the store this afternoon to explain the issue. The first young lady to assist me was understanding. The older woman with short hair in the back who was the woman who suggested this particular wig to me insisted that I had done something to the wig. I am a loyal customer and if I myself had damaged the wig I would not have even brought it to their attention. I would have simply purchased a new one. Her tone was demeaning and insulting. I was not asking for a refund, as I had already put it on my head, Decent consideration and apology and even a discount on a next purchase would have showed excellent customer service. I will never purchase another wig from this store. The store manager was dismissive as well. They refused to accept that a man made product could have been defective. "The reply was you are the first this has happened to" - So does that mean it is not possible? Consumer beware...I am all for shopping continuously at an establishment UNTIL I find the customer appreciation, respect and consideration is negligent. I was told they have to reach out to the manufacturer and to come back tomorrow for a solution - YOU MAY KEEP YOUR SOLUTION - I will not be returning. The correct business measure was to fix the problem first with your customer then move on to your Manufacturer. I will gladly take my business elsewhere.
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August 2023 by Locs Locsoflove
The employees are helping and kind not the owners need to be more nice to ppl who are spending there money simple
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August 2023 by Gabrielle Chappel
Excellent customer service and really clean and well organized
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August 2023 by Maribel Ruiz
Has the largest selection of ombre colors
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May 2023 by Ostra Damus
This is a quick one stop shop for ALL beauty products and its really helpful if you're a Dad like Myself w/ 4 Daughters!
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May 2023 by Ferdinanda Nichols
Decent service. A gentleman greeter assisted a woman as she exited the store.He greeted me in a kind fashion and welcomed me into the store.The employees were pleassnt and helpful.
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March 2023 by Saroya The Vessel
This is my go to spot for anything related to hair and beauty.I was able to get hair dye, hair color remover, and bleach for under $30.To me that's a great deal!
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March 2023 by khadijah shakur
No respect for the customers they follow you around the store and watch you like you are a thief the koreans do it and they direct their Hispanic workers to do it. I feel sorry for the Hispanic workers cause they gotta do it, that's their job they have no real power. Although some of them are racist too. But one and, only one good thing I will say about that, is that if you're looking for a product, they know right where it's at.
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March 2023 by Latreese L
As soon as you walk in, there’s a security guard there to take any bag that you may have come in with. While I get wanting to reduce shrink, treating every customer as a potential thief is not only unwelcoming, but alienating. Why on earth would I give my money to a business who sees me (and the rest of their black female clientele) a thief? But we’re good enough to fund their entire living? Black women, take your money somewhere where they at least pretend to like you. I immediately left.
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March 2023 by Pammy Jackson
It was ok was in a rush so didn't get to roam the store but will go back and do so...
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March 2023 by Анна Попыль
terrible store, terrible staff who do not understand the assortment! why are there so many of them if they don’t know anything ?!!!! sellers are busy with their personal affairs and not work!!! and for some reason they decided that their product is not subject to exchange, although this is not written anywhere
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February 2023 by Diamond Samuels
I spend hundreds of dollars in this store. Very neighborly with the staff and the first time I go to return a undamaged sealed and labeled product w/o receipt they act like the don't know their regular customers. I swear people get so greedy these days who wants to spend hundreds of dollars in a place where the don't gaf about loyal customers? Just making a couple extra dollars