-
February 2024 by Naomi Sandel
Very knowledgeable about their hats. They were attentive and helpful with choosing a hat. They were very happy to keep trying different styles and sizes
-
February 2024 by Yechiel Nakdimen
Great and very friendly service. Three generations of hatters.
-
January 2024 by Lt. John C. Budlong
If there were negatives stars I would select them. Merchant never shipped a replacement item already paid for, stopped taking calls, then committed to issuing a refund - but never issued refund. I've purchased from other reputable hatters - but this has been, by far and without question, the worst experience I've ever had. Ever. For any product of value. Ever.
-
December 2023 by P Rodelo
Ordered online never shipped, never answered emails. Never got a response when I called. Had to file a credit card dispute to get a refund.
-
November 2023 by David Goldenberg
Steven was super helpful. He knows hats and he quickly guided me to find a hat that suited my style and interest. I have purchased 3 hats from him. He has earned my trust.
-
November 2023 by ShaunsAngel Journey and Lifestyle
Received my Dobbs today, and very pleased with the service. Thank you Bencraft hatters.
-
November 2023 by Dan Delosky
This merchant should not be conducting business online. They post purchases to credit cards prior to shipping the item. Worse, in my case, they didn't even have the item to ship in the first place. I cannot speak to their brick and mortar operation, but I would avoid any online transactions.
-
September 2023 by Refik Kiziltepe
Cok guzel sapkalar var.Borsalino and many other brands have hats with beautiful models and colors.
-
July 2023 by Yossi Schechter
Best place to buy a borsalino hat. Friendly service. Excellent knowledgeable hatters who know how to fit you well.
-
February 2023 by Ericka Martinez
Morris was one of the best person, he helped my father pick the perfect hat and even tailored it to fit his head perfectly.. will definitely recommend coming here 100% we will definitely be coming back here
-
January 2023 by Joshua Lee
Really nice hat selection and service
-
January 2023 by Richard Y.
I do NOT recommend Bencraft Hatters! I had a terrible experience with a hat purchase in December 2022. I ordered a brand new Stetson Saxon in Graphite, but they sent me an old stock in Charcoal instead. The hat also did not come with a Stetson hat box but in a Bencraft hat box. When asked, Bencraft insisted that the colors are similar (they are not), and that their box is better than Stetson's because Bencraft's has a handle (I prefer Stetson's box which has on its side a paper label with hat info). I called the store several times to ask for a replacement, but nothing has been done. They also did not return calls/texts despite their promises to do so. Many calls were also not answered and went straight to voicemail. Needless to say, I am extremely disappointed in Bencraft Hatters for their lack of intent to make things right and I will be buying my hats elsewhere from now on.
-
December 2022 by Michael Dantley
MAD LOVE to Mr. Morris for all his assistance. No better place to purchase a "LID"!
-
December 2022 by Liam Shenderovsky
Extremely helpful and caring atmosphere, the owners/ sales clerks are very welcoming and funny.
-
December 2022 by Jack Engelberg
Good customer service and friendly. Also reasonable black hat prices.
