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February 2024 by Dhaniram Premraj
This place is ridiculous with these ghetto people at the Register, This cashier woman standing there talking to another cashier and not paying attention to me, you don't deserve this job !, very unfriendly and rude cashier 496772
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January 2024 by A J
Horrible cashiers in customer service. You would think they would put their best cashiers in the front to help with customer service. Nope, these have to be the rudest cashiers I have ever dealt with. The guy questioned why I was asking for a $2 refund after I had indicated that the cashier forgot to scan it at the end of the order. He stated, “Yeah right, you probably forgot to give it to her.” Really? The other two cashiers look like they are always pissed and can’t wait to leave. Whenever you need help on the floor there’s never anyone to help you. BJ’s needs to hire people that want to serve the community with a smile. This also includes the manager who always has an attitude and seems annoyed when you ask her a question.
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January 2024 by tonisha dass
Friday workers are disrespectful. They have Nasty attitude towards their customers. BJs need to change their staffing and look for educated people that has good pleasant customer service..their attitude would lead people towards SUICIDE! That's how harsh and empty minded they are.
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January 2024 by owen wilkinson
A $800 laptop was on clearance for about $300. I bought it for my son and left for vacation. When I returned, he asked me to upgrade the storage. I opened it and upgraded the drive. When I fitted it back up, I realized that I was sold a different laptop, which was the same price as the discounted price laptop. Attached is what I should have had, an Intel I7; I got an Intel I3. Could not return it, too many scratches, etc, to remove the screws and keyboard
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January 2024 by Steph J
Thank u avona ur are so kind.wish the other BJs employees had your energy! Thank u queen
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December 2023 by Frank Lupazzo
Never shopping here again horrible experience plus the NYPD don't help make it better
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November 2023 by Keith Harris
Decent warehouse
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November 2023 by Ritas Perception
These weirdos will charge you for a membership then lock your account.
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November 2023 by Jesus Rivera
Good place to get some groceries for the house , fresh food and great prices
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October 2023 by M.E C
Just did an online order! They gave me a expired salmon (fish) and bad smell !! Expired 10/22/I can believe you trust this people to prepare your order because you are lock of time and they don’t even care to pick up good items for you !! Unbelievable
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October 2023 by Luisa Correa
This place isn't elderly or disabled ♿ friendly, they have 2 or 3 scooters and only one or two would be available for use. The scooters are never fully charged, midway of shopping, I have to cut my shopping trip short. I hope one in charge look at these reviews and take into consideration the issues being addressed, other than that I have no complaints with staff. My only issue with them is that instead of charging the electric scooters, staff be having their phones charging on the outlet. Fix this and this can be a 5 star review
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October 2023 by Sreekanth Kancharla
Big store with all the groceries and home things. Need membership to purchase any item. No membership check at the entrance.Restrooms are available at the left corner to the entrance after all the checkout spots.2 toilets for bowl movement and 3 for pee.Toilets are well maintained but not the urinal area.Plenty of parking available including wheelchair accessible lots.Entrance also wheelchair accessible.
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October 2023 by Dr. Coppin
A far worse order pick-up experience than the location on Remsen Ave. Order pickup is waaaaay at the back of the store. This both inconvenient and makes no sense for those of us on the go. Also, they gave me one wrong item, which I should have checked. Now I have to drive all the way back over there because the shopper was not careful. Not good.
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October 2023 by peaches bee
Salik the manager at AT&T assisted me I loved his service was very honest. He was very professional. Also Kevin, Tahmid, and Sania was also there all very positive and energetic!!!
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August 2023 by Mcee L
Great product, fresh items especially the meats. Let's talk about customer service!! These cashiers get paid to debate who's going to tend to what register when confronted with big orders. I spent 900 dollars only for my food to be packed sloppy by cashier number 418686 at register 12. She's rude and so is the older lady with the blondish wig who was so called helping her pack my cart. I'm trying relentlessly and will not give up until I speak to the club manager. Stop hiring such ghetto people to work at a very important wholesale club where ppl pay hella cash to belong to and shop in. Maybe McDonald's might be suitable for these employees. Somewhere they can learn basic skills in customer service. Fix it please Mr. ANDRE BATTS!!!
