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November 2023 by Linda Bonilla
I just switched out my old BMW lease this past weekend and worked with Vito and Eyad, who I highly recommend. They were very helpful and strategic in helping me get into a new lease that made sense for me financially. Truly exceptional customer service from start to finish. Thumbs up!! ?? ??
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November 2023 by Farrukh Naimov
I had an amazing experience purchasing my first BMW from this dealership. My client advisor Shahid Saleem was super friendly and professional and helped me to get my dream built car just the way I wanted. I will definitely get my 2nd car from this dealership in the future and highly recommend anyone who is interested in buying a new car.
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November 2023 by Tatu Tokhadze
My experience purchasing my second BMW from Brooklyn BMW has been exceptional. David who helped me both times is truly amazing. He made the process very smooth and comfortable. He showed me every detail and explained new features added to the car. Best experience I have ever had at the car dealership. Thank you
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November 2023 by Cindy Schreiner
I am thrilled with my new X5M 6.0i . David Lang was a phenomenal sales person. He took care of everything for me. I had no worries and I got one of the best deals I’ve ever had on a BMW. He was extremely honest and told me what I needed versus what I didn’t need that is a refreshing experience with a sales person, if anyone’s interested in a BMW you should definitely contact David. Carmine, the owner of the dealership was also phenomenally focused on service and took care of me. I can’t say enough about this experience. I’m certainly coming back to BMW BROOKLYN for my next car.
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November 2023 by Osiris A.
Tommy made the car buying experience a very easy one for me. Smooth transaction and was very helpful and informative and was not overwhelmed by all the questions I had. THANK YOU TOMMY!
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November 2023 by Maria Mosconi
My first lease with BMW and I must say TOMMY made it so smooth for me. From start to finish he was patient, not pushy at all to make a sale. He walked me through everything. He got me exactly what I wanted and respected my budget. I appreciate the time he took to show me the details of the vehicle and never rushed me during the process. Thank You so much to the BMW team of Brooklyn for being so kind and respectful. TOMMY I’ll be back! Thanks again!!
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November 2023 by Resul Cesur
I had excellent customer service from salespeople Eyad and Vito when I needed to buy a car under a time crunch! They gave me a reasonable price and excellent customer service. In a hectic day for me, I was late to send the necessary paperwork and arrived late (7 p.m.) to get my car. Eyad was extraordinarily patient and helpful with me and ensured everything went smoothly! They waited for me until 9:30 to complete the paperwork. I recommend them to anyone who wants to have a smooth buying experience.
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November 2023 by William Anderson
We leased our first car ever here and Leo was our sales rep. Kind, personable, NEVER pushy, he helped us pick the package that worked perfectly for us (no more no less) and then helped us identify a car coming in that week that was close enough that we went with itBeing this was our first car we had a ton of questions about the leasing process, registration, maintenance and more and Leo was patient with answering them all. Even after signing and taking the car home he followed up multiple times to make sure the companion phone app was working well, and that we were happy.We weren't originally set on a BMW and explored multiple brands and dealerships, in the end we went with BMW because of how we were treated at the dealer. No hustle, no push, all respect.
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October 2023 by Arch Gift
Just bought a 2023 M3 From Vito and the team:John Q - Client advisor was very patient going over all my lease/buy options which was great. He just provided options and gave me time to think.Lloyd - Product Specialist was very knowledgeable about the new iDrive 8 which was great to familiarize myself with it.Ammar - Finance Manager walked me through all the numbers, and most importantly, answered my in depth questions. He was very transparent which was very welcome.Reception staff gave a great first impression.Very Happy with my purchase.
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September 2023 by Angie Johnson
Leo was great and helped me. He walked me through all my options and help me walk out with a new BMW truck at a decent price. He is a good guy and not pushy. Called me a couple of times but no overbearing and just checked in here and there before my lease maturity date.
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September 2023 by Sarah McAdam
Our experience with Leo at BMW of Brooklyn was stellar. We purchased an X5 that he helped us custom build, and the whole process was seamless and efficient from start-to-finish. Leo is a true pro - knowledgeable, informative and transparent - and we could not be happier with our purchase and the overall experience. We left the lot with our new car today and were in and out in an hour and a half. 5 stars all around!!
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September 2023 by Bridgette Sanabria
Absolutely satisfied with the service I received from start to end!Greeted by Rafael. Anthony Abrams always goes above and beyond making sure the service is completed to highest standard. Louis delivered washed shiny vehicle in a timely fashion.Thank you BMW Service of Brooklyn?
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September 2023 by Earl Smith
My service advisor was very helpful and friendly. He added that extra little something that made me feel more like a friend than a customer. For that he gets my 5 ? for Excellent Customer Service
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August 2023 by Nicholas Patti Jr
Great people work here!From Shahid, Eugene and The Big Boss Ray CMade our buying experience easy.Peter was so knowledgeable with all of the new tech made us feel comfortable learning!!#BrooklynBMW?????
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August 2023 by Osiris Almanzar
Tommy made the process very smooth and easy for me, went out of his way to get me the best deal possible. I felt very comfortable throughout the whole time I was there. Will definitely be coming back whenever it’s time to upgrade to some new wheels. Will recommend to my friends and anyone who informs me they’re interested in BMW, without hesitation. THANK YOU TOMMY!!!!!