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March 2024 by Nadine S.
Mike was extremely helpful, patient at getting my issue resolved and a true professional. He took his time at making sure all options were explored thoroughly. Thank you for your assistance and kindness.
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March 2024 by Peggy C.
Fabulous service - fabulous owner/tech, Mike. Totally solved my long-standing home wifi problems.
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February 2024 by Emily S.
Patient. Kind. Honest. Hardworking. Solutions-focused. That's Michael and his Brooklyn PC clinic. My son's PC (he's in high school so uses it often for homework and maayyyyybe a little gaming) just stopped working so we took it to the PC Clinic (after reading reviews like this) and Mike was great. The issue was very hard to identify (Mike thought he had fixed it but then it stopped working again so we had to bring it back) and I really appreciated how honest Mike was about the whole process. It's not always one and done when it comes to identifying an issue, and Mike was very clear about that. Mike was also super responsive during the entire process and always made us feel like we were important customers. If he needed to get to something else first, he would let us know, too. It's that kind of transparency that makes customers like me feel very good about recommending Brooklyn PC Clinic.
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December 2023 by Adrian Swift
My son spilled apple juice over his 2020 M1 MacBook Air which resulted in the keyboard malfunctioning. Josh and his team managed to clean the existing keyboard contacts without having to replace it. I really appreciate the honesty as I could have been quoted for a much more expensive full keyboard replacement. Bonus: this was turned around in 24 business hours. Amazing.
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November 2023 by Sarah Russo
Mike has now twice saved me when my PC's failed and I didn't have backups of their hard drives. And the second time he was able to save the computer as well. Without asking he setup a backup system that will prevent this from being an issue in the future. He's simply the best and if you have a PC problem, you should definitely bring your computer here.
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October 2023 by Melissa C.
I now know firsthand why this company has received so many 5 star reviews. Mike is a gem - knowledgeable, efficient and no nonsense. Would definitely use his services again if needed.
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October 2023 by Josh Palmer
My desktop gaming PC recently stopped booting after the motherboard CPU light went on. I gave Michael a call and he saw me quickly, and had my computer back to me same day. It's now running great.I really appreciated the communication on pricing (very reasonable) + timeline, and will definitely be using him again for any future computer issues.
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October 2023 by William Bourassa Jr
A Dell laptop crashed and burned on me, but Mike was able to repair it while keeping my budget in mind re: cost of parts. This is my second time using PC Clinic after Mike was able to salvage a tower for use as a backup workstation two years ago. Will return.
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September 2023 by Nick Miller
Mike is very helpful and knowledgeable. He resurrected my laptop in a timely manner for a reasonable price. I do highly recommend his service for any PC/laptop repair related needs!
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August 2023 by Scott Neidhold
Highly recommend! Michael was helpful, transparent, honest and most importantly was able to quickly fix my computer. Fair pricing and honored his initial quote despite the job ending up being more time consuming than expected. Great communication. All around great experience!
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August 2023 by Ellen Rosenberg
I can not recommend Brooklyn PC Clinic more highly. Mike accurately assessed the problem with my vintage MacBook Air, replaced a malfunctioning part and quickly fixed my computer so it now works perfectly. He was attentive to my concerns and understood that I preferred to repair not replace. His prices are more than fair. He is calming and competent and was able to bring my anxiety level down a few notches while in the midst of the stress caused by a complete computer breakdown. Plus, Mike is not only a skilled technician, he is a very nice person.
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August 2023 by Kathryn Landis
Mike is outstanding! My laptop's battery was on its last leg, and it was clear I needed a new machine ASAP before an overseas business trip.Mike swiftly responded by assessing my needs that Friday afternoon, showed me the new machine I'd be purchasing the next day, and worked with his suppliers to deliver the out-of-stock computer by Tuesday morning so I could do my job while traveling.I highly recommend Mike if you're looking for excellent customer service from a trusted IT expert.
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August 2023 by Charles Post
I have been Mike's client for almost fifteen years and I recommend him without hesitation for any PC problem! He is super-competent and available!
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July 2023 by Elizabeth Davis
Brooklyn PC Clinic has been supporting my small business for over a decade. But today when we got locked out of our computers, Mike picked up my SOS phone call and calmly walked me through several steps to find an odd issue we will clean up later but got me right back in and up and running in 5 minutes! Thank you so much for this real-time concern and support!
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July 2023 by Manveer H.
Brooklyn PC Clinic got my PC, diagnosed the problem, communicated frequently and returned the item in a very fast amount of time. very professional and reasonably priced. highly recommended for your PC repair needs
