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December 2023 by Redd Whitlow
Knowledgeable, Helpful, and have merchandise that the big chain stores does not
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October 2023 by K G
We love our new bathroom and couldn’t be happier with how it all came together in the end. Being able to buy everything in one place and pick it up when we needed them was a major relief. It was also alot easier going into the store when there was a problem, instead of dealing with phone customer service reps and shipping return or exchange headaches that would've caused delays. Thank you so much to the entire team, especially Leedan and management, for a wealth of information that made our renovation project alot less stressful than it could've been if we went somewhere else.
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October 2023 by Danielle Mendez
Wish I used them for my entire bathroom reno- they are pros and helped me find all the special pieces I needed for my project.
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August 2023 by Roeorn Straker
These guys are so friendly and helpful love it here
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March 2023 by Kwe A
Excellent customer service. A pleasant experience.
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January 2023 by VIP BODIES
Have you ever came across people who made impossible - possible? Well i did and the person that helped me do that was David that works in this company. I was searching for a specific brand for a very long time; I drove the entire day from one location to another searching for that specific item and my last stop was this company. David was very helpful, patient and very respectful, but most importantly what i would like to call a “Magician”; you might ask why. The brand that i was searching for he did not have, no. But he went out of his was searching for it through a different website, ordered it and came all the way to my location to deliver it. I have never seen such a high level of customer service and care for what their customers demands. Not only that he found something I’ve been looking for so long, but he also delivered it right to my hands. I wanna thank the company for such professionals they have working for them, but most importantly i wanna thank David for making impossible - possible. Highly recommend!!!!!
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January 2023 by dov tgm
I bought today, water pump I end up, not using it not even try it. I find the problem was a fuse. I took back the seal box to the plumbing supply. They refused to take it back even to give me credit store credit instead, they claim that I use it already, please don’t step to the store. No
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January 2022 by TMan C.
Four employees ignoring a customer standing directly in front of them. After about 45 seconds and saying "good afternoon" to them, one stopped his banter long enough to ask me what I needed. Unhelpful, unmotivated, and unenthusiastic, I get the bare minimum help. To add insult to injury, he hands the merchandise and a bag separately.Made a mistake coming here, should have gone to Home Depot. ALWAYS go to Home Depot first.
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January 2022 by sm c.
I had a great experience getting a part I needed for a flushometer. I had been to a few plumbing supply stores to look for the part, and the guys at this store were the most helpful by far. Customer service was excellent.
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January 2022 by Tarik Hussein
In & out with what I needed in 5 mins, pleasant knowledgeable salesperson, same prices as box store.
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January 2022 by Eliot L
Came in this afternoon to buy a sink cartridge, front desk clerk was very helpful
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January 2022 by Raymond Alston
They are always busy with people going in and out, which usually means it's a good place. There is typically a little bit of a line but there are usually quite a few people working so that you don't have to wait to long to speak to someone and get what you need and your questions answered. They are knowledgeable and have always had the parts that I have needed.
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January 2022 by wil o
These guys are all business and know their stuff. After scouring the internet (amazon) for a 35mm ceramic sink cartridge FL02BD for 26$. Decided not to wait two days for shipping and hit this place. In five minutes they had a match with cartridge FL02GJ for 32$ (tax included). I am fine with paying a little more to have item immediately than line Amazon's pockets (the place has to pay rent!) . Support local businesses!! Parking isn't good around here though, due to the police precinct up the block.
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January 2021 by Kevin D'Emic
5/5 all day long for Elan and the rest of the team. Talented and organized at the right price. Thank you Brooklyn Plumbing!!
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January 2021 by solomon meltzer
Wonderfully helpful folks. One tip - even if you think you know what you need, tell them what you're doing and ask if there's a better or easier way to get it done. When you've heard their suggestion, make sure you'll have every part or tool you'll need. Forgetting this has cost me more often than not.