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March 2021 by Gail R
I have always enjoyed visiting the Ocean Avenue/Sheepshead Bay branch. The staff is warm,welcoming, extremely competent and always happy to answer questions and assist the customer. I truly hope they reopen after this Covid is over.
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March 2021 by David Steur
The tellers are usually very friendly but this particular trip there were 15 people ahead of me so I went to the ATM and was in and out rather quickly
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January 2021 by Consuelo Perez
Make sure to bring the book “War & Peace” by the time you finish reading it the teller MAY be ready to see youSLOWEST SERVICE EVER !!!!
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December 2020 by Vladimir G
I am writing to thank very much Oleg for his qualification and professionalism. I sincerely appreciate his help and kindness.
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July 2020 by Deborah Anglin
Always a good experience here. Wait time, 5 mins or less. Great staff. Sorry they closed the Neptune branch.
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July 2020 by Mike Snisarenko
Unpleasant experience......
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October 2019 by Vakhtang Oboladze
If you go to the branch on Saturday and ask to withdraw more than 3000 from savings account there is no way you will get it. They will tell you that you have to order money on Monday and you will get it by Tuesday.
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May 2019 by An N.
Came to open a bank account and Jefrey was quick, informative and very helpful. *****
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May 2019 by Michael P
Very helpful
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November 2018 by Asel Omurzakova
The staff is nice, but very slow, I am still staying online for 40 min already, and writing this review. And it's hot.
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November 2018 by Gregory Vindman
The best thing is parking
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October 2018 by Alla Alla
It is my second time in branch for today, first time left after staying in line for over 10 min with in 4 people in front of me, couldn't stay any longer. My second attempt seems a little better, but still very slow.
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September 2018 by Farida Zakirova
Zhanna is very smart and helpful <thank you so much!
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June 2018 by Patricia Kane
I went into the branch to renew CD. Was told to come back the next day. There was one customer service rep who was with a customer. I asked for a sheet so I could look at the current rates.
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June 2018 by Dilmurod Pulatov
I like capital one, but don't understand why they still don't have new atm machines at their locations.
