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September 2024 by Joshua
I know you want to support a black owned business like I did but don't bank here they restricted my account and the manager refused to tell me why. Just bank with Chase or Capital One these guys aren't worth it.
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June 2024 by Alexander Alexander
Said ( female teller) has no customer service skills. Extremely rude. The Nostrand branch is more friendly
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December 2022 by KL1PZ
Horrible experience.Some of these employees need training in customer service.Apparently customers who are not friends with the workers here are left to fend for themselves.
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December 2022 by Rickel Louis
Worst banking services you can ever imagine.
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December 2022 by FraggerZay
Horrible experience.Some of these employees need training in customer service.Apparently customers who are not friends with the workers here are left to fend for themselves.
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December 2021 by Samrajyam Meda
I have a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my account when she is busy trading with her expert team and I don't have issues with pending withdrawals. I must admit that she's a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. She's 100% accurate and up-to-date. Kindly contact MRS loyce green
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July 2021 by Olaiwola Maoroof Olajuwon
I was scared to trade, because I have been scammed many times, but I had to take one last chance because I heard Lauren was a very honest lady , so I gave it one last trial wow to my greatest surprise what I have heard about her was correct, today through Lauren Jordan I have been able to get back all I had lost and earned even more, contact her for the best investment services and you will not be disappointed, I invested $1,000 and got $14,600 in 5days
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April 2021 by D
It's one thing to support black businesses, but when there's poor Customer Service it's a huge problem.The manager Rona is extremely rude and shows no empathy what so ever! Better leadership and representation is needed at that branch.
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March 2021 by Daphne Shmaphne
I've never received this bad of telephone customer service in my life. The worst service I've received in a banking institution in my life.
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March 2021 by Latoya Chimwemwe Substance
If I could give this bank 0 star I would! My mother has banked with Carver for 19 years, she recently moved to Florida and needs to get her bank statement urgently. Since she’s no longer in NY we decided to setup online banking well it’s been a week of phone calls, long hold on the phones, promise of return calls and NOTHING, we’ve also asked so many times for the statement to be emailed and was told it takes 1 business day it’s be 7!!! Still to this day waiting to hear from someone. This has got to be the worst bank in history.
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September 2020 by Trendy Gustavo
I walked into Carver savings bank at 4 Hanson Place , Brooklyn NY approximately 2 weeks ago. Upon entering the branch I was approached by Mrs. Fieona and kindly asked if I needed assistance. Mrs.Fieona was very polite, friendly and professional. Mrs. Fieona handled all of my banking needs in a timely manner. I will highly recommend friends and family members to this branch. Thank you Carver Federal Savings for a great experience.
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July 2020 by Marie Jean Baptiste
Brenda is the evil there always mine with people, with her you don’t have privacy, but The rest are very welcome. They are always there for you to help you with their smile.Not Brenda☹️
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April 2020 by Ron J.
Great personal and business branch. My colleagues met Tenea, the head teller here, at a business conference in Washington D.C. Although some of them are in Atlanta, Florida, and Los Angeles, Tenea stayed in touch and followed up for business, making it much easier for me to come into the bank from Manhattan, to complete our business here in New York. I thought Tenea was the branch Vice President. If you want business banking with personal attention, you can do no better than Tenea Ramesuer in the Carver National Bank, at 833 Flatbush Avenue in Brooklyn, N.Y. Doc Jones
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April 2020 by Crystal M.
I'm so tired of this financial institution. My card expired in March or 2020 and I've yet to receive a new card nor have I received any electronic communication regarding it. When I called Carver's customer service department the woman on the phone did NOT sound pleasant at all or empathetic. She said their records show a card being sent out but I never received one. When I asked when it was sent out, she couldn't even tell me. She said my old card will have to be canceled in order to send the new one. When I asked if the new one could be expedited since I need access to my money during this very scary and stressful PANDEMIC, she said no. I hate this bank. Earlier last year I had issues using my card at businesses using Square card machines. That issue has NOT BEEN RESOLVED over a year later. So anytime I go to a business using Square machines, I have to leave and find an ATM and incur ATM FEES because this crappy bank is outdated. The Black community deserves better.
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March 2020 by TRINA ROBINSON
There patience with helping me and courteous
