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March 2024 by ***************
Today I wanted to open a accounts receivable for a child, I stood in line and when my turn came they told me to make an apoitment next week, I asked that I work and the opening hours are the same as yours. But the man with a small chin answered very rudely, “No, I can’t.” Please note the bank was still open, there was time and it was possible to open the card. but he didn't want to work because today is Saturday.
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October 2023 by Artur St
I'd like to extend my heartfelt appreciation to Chase Bank on Brighton Beach. With many Russian-speaking employees, they genuinely assist with all banking matters.The convenience of having a bank where I can communicate in Russian has been a tremendous help. The staff is always ready to address my questions and provide guidance on various banking issues. Chase Bank on Brighton Beach has truly gone the extra mile in making banking accessible and straightforward for the Russian-speaking community.Their expertise, combined with their dedication to customer service, has made them my go-to bank for all financial needs. I highly recommend Chase Bank to anyone looking for a bank that understands and caters to the diverse linguistic needs of its customers. Thank you for your exceptional service!
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October 2023 by zhanna roberman
I'm Chase customer for many years and every time I have very good service from very professional and friendly staff,on 09/27/23 it was Maya, before I was connected with Vasilii and Aziza, very helpfull was Eugene and so on.Thank you, Chase employees for your good job!
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October 2023 by Princeton MBA, Rolls Royce
It'd be nice if they had a clock you could see from the street.
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August 2023 by Philipp Dubinskiy
Why Tellers does not know how to talk gently? Being welcome to clients?Especially why TELLERS are so tired to help senior ? Maybe it’s time to change them. These people have no idea about hospitality and manners.
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July 2023 by Alex Aronov
Worse, branch serviceBusiness manager talking to the customer like he owns all Chase BankWith attitudeDo not go there. This branch must be close.
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July 2023 by Sanal Manzhiev
terrible staff and workers. people stand in line for hours. today I stood in line for an hour, an employee came out and said that he could not open an account for me, because it was too late. Is 3pm too late?
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June 2023 by Санал Манжиев
terrible staff and workers. people stand in line for hours. today I stood in line for an hour, an employee came out and said that he could not open an account for me, because it was too late. Is 3pm too late?
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June 2023 by Asad Choudhry
Good branch with a good number of atms don’t need to wait much usually.
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May 2023 by Iri
Eugene Znak and I had a meeting, and I am extremely happy with the outcome.I scheduled an appointment online, and when I arrived at the bank, there was no wait.Eugene thoroughly described my issue to me and found a rapid solution. He was extremely courteous, amiable, and competent.Thank you, Eugene.
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March 2023 by M C
Eugene Znak, is very professional and courteous person. He helped me with my banking needs in very timely and informative manner! The floor manager Stan, ( hope I remember his name correctly) is very professional and helping person!Thank you!
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December 2022 by Amanda Hernandez
The security guard at night won’t let people in. Before there was a guard you could go in as long as you had a card. I went to go use the bank at about 9pm and he just looked at me and shrugged his shoulders. Not sure if that’s a new policy? It defeats the purpose of the bank having machines on the outside for 24/7 use.
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December 2022 by Feliks Kogan
Be aware of ATM machines little lobby. I live in the area more then quarter of century and most of incidents happened right there. I mean not a robbery or something like that, but unpleasant moments.
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October 2022 by RR GLOBAL
Not good service
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October 2022 by Plague M.
ATM always works tellers are great but the hours suck When I come here I can deposit money into my account with ease and even do it in the atm this place helps me coordinate my money savings a etc
