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March 2024 by Любовь Толпарова
Over the past month, several problems have arisen in our family, for which we had to contact this bank branch to solve them.And the last 2 times we were very lucky - Philip solved our issues.He is an amazingly polite, sensitive and attentive employee, but also competent and tenacious in achieving his goals.I think he has a good future ahead of him.My very elderly dad was delighted.Thank you, Philip!Also, I should note that we really liked Mishelle too.
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March 2024 by Ден Хендерсон
This is not the first time I have contacted this branch and I am satisfied with the competent and polite employees! I would like to express my personal gratitude to the managers: Philip, Tatyana and Ghazal, if you contact these employees you will receive first-class service.
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January 2024 by Arkar Nitoot
The lady working in a relationship-banker position is very rude. She just doesn't listen to customers. She also discriminates against people by checking people's skin colour. She thinks the customers are working for her. She can't answer customers'inquiry. She interrupts every time customers speak.She didn't even let me finish my conversation. I have no idea how she got the position. The Worst banker ever!!.Please go to another branch instead.
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January 2024 by Susan Kachura
Terribly slow, workers treat you like they’re doing you a favor by doing their job.
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December 2023 by Eliar Chakanov
The worst bank to that I have ever been, they don’t know how to talk customers, very rudeEspecially lady from business department
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December 2023 by Anastasiia Onyshchuk
Nice workers and very fast service. I opened a credit card in about 20 minutes. Thanks a lot.
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December 2023 by Kostiantyn Popruzhenko
I was in this bank today. Andrey did everything that was needed very quickly and professionally. Thank you!
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October 2023 by Anthony Conti
Horrible human beings. No idea what they’re doing.
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February 2023 by A M
Nice branch, very convenient.Tatiana was super helpful! Expert in credit cards and saving options. We highly recommend her!!Thank you
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February 2023 by Abduvohid Qodirov
The lady at the second booth can’t process simple transactions
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August 2022 by თეა გვალია
A woman of Russian age works and never knows how to do her job.I don't understand why they are so unprofessional.
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August 2022 by Llama decor
Have you ever been in the USSR? If not, you can feel the same what Soviet Union’ people felt when they spoke with the officials. Rude personal! No costumer service at all! Was to busy to open two new accounts ?. Ask my 18 years old daughter if she has utility bills and told that with no it they can’t open account. Are you crazy ???? Close this terrible place! I will never return to your bank?I will open my account in the Bank of America better. Отвратительное место ! Даже не заходите в это зомби апокалиптичное здание?Настоящяя атмосфера Сервиса советского союза?
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July 2022 by Revolution Nexus
Just when you thought you could escape a low rated Chase branch on Brighton Beach Avenue, sadly you run into another low rated, horrible Chase branch!! What is going on??!!!At this branch when I walked in, I was not greeted even though there were people standing around that were more than able to do so. When it was my turn to visit the teller, I was not greeted and was abruptly motioned to approach the window. The transaction was very cold and rushed. Oddly enough, the gentleman who was seen after me was treated completely different!! Unbelievable!!0 stars in my book
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July 2022 by Kiana Headley
The tellers here are so nasty with they’re attitudes and they have very slick mouths especially when you’re new to banking . Very sarcastic and nasty . Not welcoming at all and be prepared to wait a long time on line . I don’t have any good experiences with this place or any of the tellers here .
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June 2022 by Jenn Barretta
There’s a reason this bank has so many one star reviews. Unprofessional, getting things done is virtually impossible because they are severely short staffed, and they are not honest about their terms and conditions. Came two days in a row to meet with a business banker (there’s only one on staff), made an appointment for 2, which was changed to 2:30. It’s now almost 3 and he still isn’t here. Invest your money & time elsewhere.
