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September 2025 by Sofia Bazadze
They don't answer the phone and the service is poor.
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August 2025 by Adel Sagymbaeva
Terrible experience at this Chase branch. I had an appointment at 11:30 but wasn't seen until 12:50. The banker, Anna, was unprofessional, had no knowledge, and even took another client before me. No manager was available during working hours. Staff keep asking each other questions and Googling basic things.
Completely disrespectful service - I do not recommend this bank at all.
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March 2025 by Kovi Haft
Staff are friendly and helpful
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March 2025 by Tuli Wakszul
Natoya was exceptional!
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March 2025 by Tata Aga
Today 02-28-25 I want to avenue j at Coneyisland avenue chase branch white tall lady, I asked her to help me copy check images I need, she went to her computer she said don’t allow me with very stupid behavior I’m sorry for chase having this stupid banking.worker.
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February 2025 by Kay Hay
Subpar bank, bad service. I didn't have time during the worst of the pandemic to write this, but I had to close out my late mother's accounts. The Asian guy in there actually lifted up my mom's death certificate to the light to ensure it was real. They made me stand there for 90 minutes before cutting me a check for the accounts. He also wanted to send me to Manhattan to close them out. During the worst time, they failed to step up. Don't use them.
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February 2025 by ილია-Ilia
The best staff. Nice customer service
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February 2025 by Katie Chigoga
When I first arrived, I was met by a staff member who was unfortunately quite rude and unable to answer my questions. After a long wait, I was fortunate to be assisted by Diana, who was incredibly helpful, knowledgeable, and professional. She truly made the wait worthwhile. It’s clear that not everyone there is well-informed, so if you visit, I highly recommend asking for Diana
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January 2025 by David A
In an area with a dense population, why is there only one teller and a huge line?
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October 2024 by M D
When I first arrived today, 9/29/24, there was a very pleasant Latin lady who greeted me. Unfortunately, my meeting to inquire about opening up a business account was quite the opposite from my first encounter. I met with Diana Marinashvili, the assistant vice president, and I did not appreciate the micro-aggressions and condescending tones from her. Thankfully after putting up with these annoyances, I actually learned enough from my meeting to not go through with opening the account, which happened to be a blessing in disguise.
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September 2024 by Waqas Shafi
Chase Business Payment Solutions…They charge us high fees but cannot provide proper help desk service. Extremely long phone holds waiting to talk to support. After 10+ years, I will leave for another processor.
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July 2024 by Kakhramon karimov
One star this is place because I’m waiting 1 hours for order check just me here nothing different customers
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June 2024 by Steven Dinok
Goog service
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May 2024 by Don Emanuel
Always good
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November 2023 by Hasan Vasiev
terrible service
