-
November 2023 by Hasan Vasiev
terrible service
-
November 2023 by Guy W
Dear regional manager, please monitor Avenue Jay for closing before 5 PM because I had an employee heading over there and they arrived at 4:50 November 27, 2023 (yes I’m gonna monitor these things to monitor lazy employees who close early). there are many motivated employees out there who would be very happy to work at Chase. Please monitor this closely, and I will also be speaking to higher up vice presidents on a personal basis. also to bring it to your attention this location at Ave J does not answer the telephone. Whoever is answering the telephone needs to be fired because it’s been an ongoing situation over many months summer of 2023, as well as fall of 2023. I record and document everything and will be following up on this.
-
October 2023 by Lucky L
I had a very positive experience with a Chase Bank representative Sharon Bass at 1101 Avenue J, Brooklyn, NY 11230 recently. The representative was extremely helpful and knowledgeable, and she went above and beyond to assist me with my needs. I was particularly impressed with her ability to explain complex financial concepts in a clear and concise manner. I am very grateful for the outstanding service that I received, and I would highly recommend this Chase branch to anyone.
-
October 2023 by Damir Akhatov
It was very good experience. Samira was very excellent. She is very helpful and friendly. She helped me with everything and also explained me things that I didn’t know. And good thing that they’re speaking a lot of languages.
-
October 2023 by Ilia G
Very friendly and polite staff. Special thanks to Samira.
-
August 2023 by Donna swinson
Very polite, friendly staff. Financial Advisor is beyond excellent!!
-
August 2023 by Kianna F.
Tellers need customer service training they are very rude and unprofessional they refuse to answer simple informative questions and just brush you off
-
August 2023 by Olya Aksenenko
excellent branch of the bank, the manager Samira is an amazing specialist in her field, promptly opened a bank account for me, and answered all my questions. Very pleasant and polite employee. I am very glad that I got to Samira.
-
August 2023 by Stanislav G
the best department in which I was helped by the best employee name Samira I am very glad that I got to her thanks
-
August 2023 by Tamuna Pkhovelishvili
I waited quite long but the manager Diana was very knowledgeable
-
March 2023 by Sanjar Bozorov
Thanks to Samira very knowledgeable great service
-
February 2023 by Dalerjon Yuldoshev
Thank you Mr. Bash Numa for your service ! We are really appreciate it!!!
-
October 2022 by Bassit Ali
Very bad service by the Ramon nunezSo rude and very bad customer service
-
June 2022 by Maryam Aftab
The worst place ever to go now. A few years back this lady opened my account had a smaller cubical and was nicest ever! Now she has a bigger office space and of course at a better position at the bank. I was waiting to access my safety deposit, and she comes out of her office and asks who’s next? So i tell her i need to put in my pin and with attitude she tells me yeah you need to come in to that. She could’ve asked nicely or said in a nice tone. But she had to get rude about it. And when i made it clear for her that she could use nicer words. She tells me that she doesn’t like my attitude. I have been a customer on Chase for over a decade now. But this lady got me thinking twice about continuing my relationship with this bank.
-
June 2022 by Clemy Jajati
This is by far the worst Chase branch. Every worker there was worse than the other with the nastiest attitudes. Take your business elsewhere.
