-
January 2025 by Shon Shnider
Usually cash my checks online,wasn't Working so I went into this bank, Didn't have to wait, very nice man help me out Solid experience.
-
December 2024 by mendel kraz
Horrible wait times and if you miss your appointment you’ll be waiting at least 2 hours…. Always short on bankers, and if you ever need to get something done I recommend going to a better serviced branch
-
November 2024 by Elizabeth Brown
They closed my account because of an error made by one of the employees and now I can't get a hold of my money or use my card and I was with them for 40 years and now they're telling me that I can never bank with them again it wasn't my fault you messed up but I'm the one being punished I don't understand that at all.
-
October 2024 by Gildardo Barrios
Good customer service
They have ATM machines working for customers 24 hours if not the let you know some sings on doors thank you Chase Bank .
-
August 2024 by Kerry O'Neil
Prepare to wait an hour to talk to a banker. Even with an appointment.
-
July 2024 by Khalidou Diallo
I love this bank the employees are fast and efficient special mention to Vanessa my favorite she helps me a lot 🙏🏽🥰
-
July 2024 by Julian Kline
The ATMs are always broken it’s impossible to take out cash here.
-
March 2024 by Johanna Sanchez
Those women who work there should be reported. They laugh at people who dont know how to speak english.
I personally hear them. That’s disrespectful.
-
March 2024 by Marisela Monserrat Medina Marmolejo
Chase Bank 1000 Nostrand Ave, Brooklyn, NY 11225. When the bank is closed there are reckless people inside the ATM area who spend their time asking for money. It has happened to me twice. The first time I was carrying out my transaction when a man came too close to me asking me for money, I was very scared, he kept harassing me until, thank God, another customer helped me and the man left. Today at noon I went there and it was a man asking for money outside the bank, but inside there was another man opening the door to anyone who wanted to enter without verifying if they were clients and also talking very harshly about money and asking for it. On one of the times when he raised his voice even more, a man trembled with fright. He was scary. As soon as people finished their transactions he came up to ask for the money, he got upset if they didn't give it to him. This is dangerous! I'm afraid to go again and that they might do something to me because I don't give them money or they want to steal. I no longer see that there is a guard. Gentlemen and Ladies in charge of the bank, could you please resolve these situations? The ATM area is very unsafe for CHASE customers when the bank is closed. PLEASE!!! Thank you.
-
January 2024 by Hope Cofield- Brooks
The Hispanic security guard has good mannerism she’s always welcoming she’s the best
-
November 2023 by Howard Dyer
Customer representative was very polite and knowledgeable of my business transaction.
-
September 2023 by Jude P.
Usually I would conduct a currency exchange in the city. However, I found this location conveniently in Brooklyn my objective was to exchange €120 which is equivalent to US$129.40 Initially he was prepared to return to me US$111.00. He then said, he'll do me a favor. And offered to return to me US $114.00 instead.He then question if I can read and write ? I calmly responded that's an insulting question. He then requested for me to leave him a review? So it's only right that I oblige. Disappointingly unprofessional experience.
-
August 2023 by A will
This chase is ABSOLUTELY HORRIBLE. The security guard woman has better interpersonal skills than the chase workers here. The lady who's name starts with a K was leaning against that wall. Ask her a question about opening an account, and it was literally like I was a bother. Mind you, this is at 3pm. So I asked her, if she is ok? And her reply is that she is just sleepy. Huh? At 3pm? Sooo unprofessional! I left and went to chase on Flatbush and Church ave, and was handled 100000% better. The entire process took 20 mins. And very professional. STAY AWAY FROM THIS BRANCH AT ALL COST!
-
June 2023 by Christine Wiley
Staff is always courteous, clean environment and minimal time waiting for service.
-
March 2023 by Aziza Aminova
Horrible customer services and lider by name Diana is very rude and not assisting
