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November 2023 by Hemingwsy H.
If you are not Spanish the lady will NOT tend to you!!! Let you sit and wait and says nothing to you!!!!
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January 2023 by Luezette Mallory
I haven't really been using this branch, but the last I did was a very pleasant experience. Thank you.
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January 2023 by Tomoya Smith
No form of customer service. The lady voncelle that does notary is very rude and unprofessional. Not to mention that the manager Claudio at the branch.
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August 2022 by L L
Just Be careful Aware and on point when coming out ..especially if you made a withdrawal! They lo down Gready and Grimmey!! On pitkin!!
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July 2022 by Leon Chen
I was getting my cashier check to close the house from this branch. My attorney messed up the name and I had to come back to the branch two additional times to get this rectified. The branch manager / Yessenia / young gentleman teller had been extremely patient and informative in helping / guiding me through the process. I highly commend their professionalism and appreciate that they are building relationship with their customers.
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July 2022 by SHERRY LIGON
The Bank Should Be Like A Express Bank Because On The First And The Third OF Each Month The Lines For The Tellers And The Cash Machines Go Down The Block And Almost Around The Corner. NOT GOOD FOR THE SENIOR'S AND PEOPLE WHO ARE DISABLED. I AM ONE OF THE PEOPLE THAT IS DISABLED. IN THE SUMMER THE HOT SUN AND HEAT IS BAD FOR US. AND IN THE WINTER TIME THE COLD AND ICEY SIDEWALK IS BAD FOR US DISABLED CITIZENS AND SENIOR'S
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July 2022 by Fan Gasm69
Dangerous definitely doesn't feel safe the place is kind of dirty and the workers don't work
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April 2022 by victor Sforza
Seriously so many CHASE BANKS including this one have faulty ATM ? machines in their ATM lobbies. it's unacceptable, u go to a CHASE BANK say in bklyn or queens, the BANK has anywhere between 3-5 ? machines at least 1-2 are not working or malfunction. Yesterday I was at the CHASE BANK on myrtle ave near Decatur in RIDGEWOOD QUEENS, dude at the far end machine had his card stuck in the slot & couldn't remove it. I felt so bad for him as it was before 8am & bank doesn't officially open till 9. Today at the CHASE BANK on PITKIN & ROCKAWAY 1 ATM out of 3 wasn't working & another was shaky. Geez hire some geeks to fix this shyte.. ?
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February 2022 by Shay Smith
I love Chase Bank but if the Chase Bank in Brownsville was a representation of the entire company, I would close my account. I'm currently sitting here waiting for a branch manager and there is no sign up sheet or anything. No one even offered to assist me while I sat in the back of the bank. This is a sad representation of Chase. I will never come back to this branch.
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February 2022 by Chana L
They don’t seem to care about very long wait times.
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January 2022 by L Villafana
Omg IT IS BEAUTIFUL INSIDE AND MORE PRIVATE SECTION WHERE NO ONE CAN SEE OVER THE SHOULDER AT THE SCREEN.TOOK THEM TOO LONG TO DO THAT BUT HEY IT IS DONE❣️Pleasant staff environment I just miss the water fountain where I could get water to drink.
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September 2021 by zead al-hothiefy
Very slow always
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March 2021 by Sumaiya Sumi
I got really great experience, the tellers was so nice and best behavior, I really like the way tellers talk to me and amazing understable person, excellent experiences???
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February 2021 by Leaf Pickford
Always packed customer service terrible
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January 2021 by L A
It’s ok I miss one of the security guards the mean ones apparently got transferred I didn’t encounter the 5 meanest employees I have ever encountered.
