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March 2023 by Eric Trachtenberg
Very reliable and helpful, I'd recommend this bank to someone learning how to manage money.
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December 2022 by H K.
I came here to get my living trust notarized. I have two accounts with Chase, but the old lady with glasses told me it would take two hours to finish and only have 10 min for me. Also said this is free service and she can't do it. She told me to go to a law office instead. The security guy was very nice though she was an unkind person I went to TD bank afterwards they got it done in 15 min for free, and gave me pens, candies and treats for my dog. What a difference!!
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August 2022 by Daniel Johnson
Good quality Bank....??
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July 2022 by Shaquana Spivey
Really wasn’t appealing to me I went their to pay my account off and open a new bank account the banker who was helping me named Joseph shamal continue to get up from his desk to help other people who was just walking in the bank And after I paid off my account he told me I was over my allotted time and can I come back Friday to open up my new account this is the worst banking experience I have ever dealt with why should I have to come back and u where the one they wasn’t even helping me u continue to get up from ur desk to worry about ur co worker stuff who wasn’t even here and wasn’t all of our me time even from the time I came into the bank I had to wait on You.
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April 2022 by Serena Metzler
Hobble the worst one in Brooklyn and it is better to go to the one near Flatbush and church because the people are more patient and polient and they have security guards and this one doesn't have security guards and it always homeless sleeping in the bank or someone is high.
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September 2021 by Eric Guerron
Tried to open up a credit card at this branch and they said I had to make an appointment and the earliest one was a week away!!! So many empty desks and such short staffed. If you want to get help, I recommend going to the Chase Bank on Church Ave and Flatbush Ave. This branch was a lot better, more helpful, and I opened up my account in less than 10 minutes!
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July 2021 by Carl Kearse
I called this location at 9:16 AM on a Saturday to make an appointment to open an account. They put me on hold for 20 minutes, and then hung up the phone on me. When I called back it went straight to a automated message system. I'll never do business with chase of this is how they treat new customers. Worst customer service ever.
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February 2021 by ndella ba
Nobody picks up the phone horrible service
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October 2020 by Jeremy K.
Chase gives more money to the fossil fuel industry than any other bank in the world. Let's fight climate change and take our money out of Chase!#stopthemoneypipeline
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September 2020 by Pastor Brown
Great services
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July 2020 by Chronic Law - Topics
????????
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July 2020 by Solomon Katz
My first time using this bank for a transaction and I was greeted with a smile by every employee however the line was extremely long
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January 2019 by L L.
Thanks to Ericka the security guard who help me and my mother today with the house rent payment today on the bank lobby A.T.M machines . this location has three indoor bank lobby A.T.M machines , i guess to save money instead of hireing more bank accounting tellers (feel sorry for people going to college who studying accounting it seem like Computers are takeing over the world).but ericka who doesnt even work with chase help me and my mother out . chase need to hire ericka and put her on there payroll she a sweetheart !!!!! look forward seeing her in the future if i visit this branch !!!!!
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June 2018 by Aziza S.
One star it a generous grade for the customer service of this branch! Absolutely disgusting attitude by a specific teller by the window. Was seen by a teller named MARILYN and was given such an attitude whatsoever-no greetings, no smile (i mean if you are miserable charge your career). Marilyn refused to let me withdraw a bit of cash from my account since i left my debit card at home and presented her a multiple amount of credit cards from Chase (as a Freedom and Slate) AND my drivers license (which has my maiden last name with the same billing address in the system), however this was not enough of the evidence to identify me as a loyal customer that has multiple accounts in this bank... absolutely disgusting and rude employee that brings customer service in this specific branch DOWN!!! I am absolutely turned off by this branch and will try to avoid going there from now on and even maybe transfer all my accounts to a different banks out there....
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June 2017 by Kwame S.
Yes, Perfect Customer service. Let's have only one teller working on a Saturday morning when most people are not working and would like to handle their banking needs? With regards to interacting with the tellers, I did not really have a problem. The managers of this bank definitely need to have more tellers available. One interesting/weird thing with this branch. This branch has hosts/hostesses that great people while they are entering and leaving the bank. Sometimes it can be a little overkill, because you will be welcomed by three separate people, including the security guard. Maybe it would be better to train one of these people to take on some teller duties, just saying.
