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April 2024 by Jonathan Raybaud
Wonderful staff, thank you so much Anastasia!!
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February 2024 by Jolin Hu
The worst customer service ever. Had such bad experience. Worst manager and bank teller
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January 2024 by Nikki Merkerson
I’ve banked at Chase for over 20 years and this is the only branch I’ve been to, multiple times, where you cannot get serviced the same day. I needed to open a business account and was told to make an appointment for another day because they were booked for the day. I remember working in a bank branch and we couldn’t leave until we serviced every customer, I guess those days are long gone. Of course this is my neighborhood branch, It’s a shame that I have to go outside my neighborhood to feel valued. I went to a branch in Philly the other day, I was not only serviced within a hour, they offered me water. Come on Bedstuy….
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August 2023 by Justin d (suny)
I am impressed with their customer service, Including manager. Please make an appointment with them
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February 2023 by William Benjamin Cooper
Great service, caring staff, been taking care of my banking needs there for years A#1 !!!
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July 2022 by K B
Manager is incompetent ; she has given me false information on many occasions .Staff is nice but under trained and has no idea what they are doing . There is never anyone there in business banking and they never have enough standard tellersLastly , the security guard paid to watch the atms overnight is always asleep .Probably the worst chase in all of the USA
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September 2021 by H C.
For an institution that you entrust your money and a bank who collect such high fees and makes so much profit, you would expect the service and knowledge about daily retail banking to be better than a Duane Reade on life support. Guaranteed anything beyond deposit or withdrawal will take over 20 minutes. You have 4 people running around asking each other how to do things and then end up calling their own customer service to get direction. It's like trying to find somebody to open up the shampoo cabinet at Walgreens and they can't find the key. Nice people but really poorly trained. The business dress is a ruse for bank cosplay.
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July 2021 by Sasha Valdizan
Was originally told I needed an appointment to be seen to open an account but then when I came back with a scheduled appointment they took walk-ins before me when I had an appointment. This place makes no sense.
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October 2020 by Mendy Teitelbaum
Best. Bank. For. Everyone.
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October 2020 by Jeremy K.
Chase Bank lends more money to the fossil fuel industry than any other bank in the world. Fight climate change. Let's take our money out of Chase!! #stopthemoneypipeline
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May 2020 by Delia Urbano
Please you have to send security to the bank there are people inside the atm openings the door from inside the Bank , I am trying to get some cash from yesterday and a man inside always there and come back today at 7:30 am same situation 2 people inside and trying again at 11:30 am the same , have to call the cops , please do something
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November 2019 by Mr. Jones
Located in an old historic bank building with high ceilings, the space has been compartmentalized so that it feels very small inside. There are some crazy customers who come here, maybe they need security? The woman who is the notary was nice and professional. I think it would be better if they improved the layout to have the employees interact more with the customers
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January 2019 by Marcus Schiebold
I don't know why people review this place poorly.
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January 2019 by rond donnn
Understaffed!
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January 2019 by Lily A
Horrible. I’ve been waiting around 30 mins no workers in sight while customers keep piling up and signing sheet. Then they tell us we have to leave because they close in 10 mins and servicing each takes 30mins. Complete disregard for people’s time and needs. ?
