-
February 2024 by Carlos Vasconcellos
Just used atm as I needed cash for a local venue
-
January 2024 by Beatriz Beckford
Closes early on Saturdays. Sometimes as early as 15-20 minutes before.
-
August 2023 by raymond chan
How can a bank only have one banker. Asked to make an appointment for a new checking account. Was told they only have one banker.
-
January 2023 by Colin Brown
ATM vestibule is open until 10pm - 7 days a week (according to security guard). After that it is unaccessible until the bank opens.
-
December 2022 by Anastasia Chernikova
Very slow, and assistants have to consult with their supervisor all the time
-
October 2022 by Alexel Garcia
an excellent service with Ana, as soon as I arrived they attended me immediately. I would come back again
-
September 2022 by Alison Warren
Hours are constantly changing, even for the ATM vestibule. They just keep taking down & putting up the same old sign from a previous temporary time change a YEAR ago. I’ve seen the sign come down & hours go back to normal, then randomly appear back up shortly after. Rinse, repeat. Either permanently change the times or make a new sign each time. The note is supposed to go up in advance so ppl have an opportunity to see it before it kicks in, but this just feels like a lazy way to indiscriminately change the hours on a whim, and it’s incredibly inconvenient & annoying.
-
August 2022 by Nicolas Fletcher
I've been going to this bank since I moved here a year ago. I've never had any complaints and hardly ever wait too long. People at the counter normally seem friendly.
-
August 2022 by Dylan Wiesner
They do not have enough employees. Long lines, long wait.
-
July 2022 by Angelica Ventura
I have always had a phenomenal experince at this branch for 4 years straight! I read the reviews and I was shocked at how petty a lot of then were. I have gone to another Chase Bank and trust me when I say that this one is not shady. They are so professional.One bad experince I had at another location was the security guard was being noisy as to why I was there and the consultant was making it seem like she was doing me a favor telling me information when she gets paid for what she does. Now that's a legit shady experince at that other location. But at this location it has always been serious and they have done a tremendous job with renovations. Plus there os parking! I went to the other one down the block and it was just strange. This one can be busy but the line moves fast!Love this branch!
-
June 2022 by Lauren Yoon
I went in to apply for a credit card, and it was a very quick and painless appointment.
-
February 2022 by Elens DeJesus
Customer service is poor. This location doesn’t seem interested in making customers feel welcomed. They are curt and unprofessional.
-
November 2021 by Mohammad A.
JPM wants to make some money out of Elon with a bogus reason. This bank has no ethics. I wish I could give some negative ratings.
-
August 2021 by jose duran
Is good the people there are friendly and clean
-
July 2021 by Christine Pumarejo
The manager to this bank Claudia Alfaro is a horrible Manager look at the rating it has gone down since she took over please save the bank replace management she's no good