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August 2023 by Grace Littlefield
My building still unfortunately requires quarters for the laundry machine and this Chase is very unfortunately the most accessible branch for me so I go fairly often. It’s always horrible to be there, somehow a line of 2-3 people always ends up taking 20 minutes to clear and it’s sweltering inside but whatever. The reason for the one star is that the most recent time I was there I got my usual $200 worth of quarters and as I started using the rolls I suspected they were like. sure enough every single roll that I counted was short by at least 3 quarters. So a conservative estimate says this branch stole $15 worth of quarters from me in the most infuriating way possible because of course there’s no recourse for me. Don’t recommend this branch at all, the experience is unpleasant at BEST and at worst they’ll literally take money out of your pocket.
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August 2023 by kisha
The staff at this location is always great, especially today, I had a wonderful experience with Rose! She was very helpful, efficient and really cares for her customers.
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March 2023 by Jamie G.
Went into the bank to get info on refinancing since my mortgage is with chase. I spoke to the teller she told me someone would be out in 5 minutes 25 minutes later no one ever came out. Good thing TD Bank was a block away and they gave me all the info i needed
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February 2023 by Kira Riehm
Diann got me four cashiers checks in about 15 minutes and was so kind and helpful. Could not recommend more highly!
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October 2022 by Dena Hershkop
The nicest bank experience I’ve ever had. The lady at the counter was an absolute doll.
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August 2022 by Moe S.
The worst chase bank I've ever dealt with Came in to add a name to a account last at counter very rude Security very rude after I got my appointment I came in next day on my appointment time and still waiting as we speak to see someone because they won't take walk ins so now it's been 45 min waiting still can't see no one and second day coming here wasting a lot of time at this bank will not be banking with chase no more
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August 2022 by h.erdem eroglu
Arranged a meeting online, didn't go to work, went there on time only to find out the person I'm supposed to meet is not in that day. Very unprofessional
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July 2022 by Lucy M.
This review is specifically for Lindsay, who went above and beyond this past weekend to close an account that my business partner had been trying to close for months but couldn't due to their own scatter-brained-ness lol. I finally decided to show up in person, and there were some emotional aspects to the frustration of not being able to get this done for so long that Lindsay handled with such incredible sensitivity and discretion. I also happen to be recovering from surgery, and Lindsey so kindly offered to carry a heavy bag back to a private waiting area while the issue was resolved. And the issue was resolved in literally 5 minutes, the account was closed and I was able to move on with ease. All thanks to Lindsay! I am so grateful to her and her impeccable customer service skills, she's a keeper!
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March 2022 by Christabelle Chin
Just Went Into This Branch And Was Immediately Helped By A Wonderful Representative. Ms. Stewart Was Very Professional, And Informative. It Was A Pleasure Having A Representative With Excellent Customer Service! Will Definitely Continuing Visiting!
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January 2022 by Courtney Courtney
I opened an account in November. For them to turn around and never update my account when it needed to be notated because their system was messed up and now my business account is closed. How many times was I supposed to come into the branch to keep filling out forms for them to never update my account? And the best part is if I want my account back I have to come BACK to the branch to reopen it as if I didn’t do everything they asked me to do the last three times times I came into the branch for them to close my account anyways. What a joke.
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July 2021 by Lisamarie Librera
Just visited tis Court St Branch. The Bank was Robbed again, no access to live banking again. Female Security Guard was nice at First than became extremely nasty because I voiced my opinion about not being able to do my banking when it clearly said on Website the bank was open. I do realize it wasn't her fault. She proceeded to than tell me I should look into my community sbout the robbery cause it was someone who lives here. It got very nasty very quicklyI'm pulling my money out. TD Bank here I come
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February 2021 by Alex Curatolo
Fast and easy service ,my favorite branch
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May 2020 by Jennifer Bock
I've been a Chase customer for over 10 years. Will the Chase mobile app inform me when Chase Bank stops funding fossil fuel development? Chase Bank is the biggest funder of fossil fuel projects throughout the world. Chase is contributing to pollution and climate change. #defundclimatedestruction
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May 2019 by David L.
I'm not sure what's eatin' many of the other posters reviewing this branch, but I wanted to offer up my experience: I have been here three times in the past six weeks, and I have never received anything but warm, friendly service; prompt attention; and a professional vibe from all who work here. Some of the most negative reviews are years old, so perhaps they were true at one time; if so, Chase has considerably upped their game--and the current staff deserves our notice for a job consistently well done. Why not five stars? I hate banks!
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June 2018 by adkham abdujalilov
Best branch
