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February 2024 by Ximena Skog
Useless branchManager should be available and restroom time should be better than how is used.No help from the management of this branch.really bad.?
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July 2023 by Olive NYC
I stopped going to this bank because there's a woman named Salma who kept making mistakes and was very rude to me. Others have had the same complaint about her and no longer go to this branch.
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May 2023 by Esra S
The ATMs here take such a long time to process anything, even something as simple as recognizing your card has been entered. Bring back the real tellers, if it’s going to take so much time, I’d rather deal with an actual person.
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April 2023 by Alexander Belikoff
Years ago, this was a great branch, especially for Private Clients: the branch manager knew your name, service was efficient, people repeatedly going "one extra step" to cater to your needs...Fast forward to now. No one cares anymore. Multiple people waiting for hours to talk to a human. So-called "managers" wandering around pretending to be extremely busy (with what?!). Everyone is looking at you as a nuisance that needs to be someone else's problem. I've been waiting for 30 minutes for a chance to talk to a manager (I've been a Private Client for decades) and I eventually gave up.I still believe this is not indicative of Chase, but the way this branch treats clients is a disgrace (for a client-first type of business). I will be escalating this issue to Chase management. If you had similar experience, you should do to.
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September 2022 by Margarita Giulia Muselli
I always have very positive experiences at this Chase Bank. Staff are very friendly and helpful.. Wait time is always short. Very happy with this Bank.
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February 2022 by Chaumet wei
I have been banking at this branch for years; and enjoy the banking experience here. The staff members are professional, effective and efficient. They have been very helpful!!
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January 2022 by JHONNATTAN VALERIO
Went to the bank recently and basically got told by one of the tellers I believe her name is Marylyn to get the F out the store because she try to force me to wear a mask as I just went to the branch to make a simple deposit and told me to leave and that no one is going to help out. Very very rude and disrespectful at this branch is not the first time someone that works there response to customers with these kinds of attitude.
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August 2021 by jace cars
I was there to make a deposit the teller was having a bad day and she was yelling at an old man before me because he didn’t have his debit card or some issue after that I give her checks to deposit she said she couldn’t except few I tell her every one been excepting the checks for 10 years she goes I’m in charge today and I don’t want to except do you want to continue the deposit I go yes she throw everything back on me and say I don’t want to do it she was yelling at everyone I had to curse her out and leave and she represents her self as the manager if this is really the manger I don’t know what to say
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July 2021 by Yana Ilina
They have one teller so unless you’re using an atm don’t bother with this branch. Their manager is clueless. Just walking around aimlessly
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December 2020 by Lexi
I should have written this review a few months back but this is a great location. Melissa is such a great person, very personable, easy to talk to and made me feel comfortable while she waited on the phone to solve a technical issue for me. The manager is awesome also and we worked out a solution that ended in me opening my first bank account there. Highly recommend, get Melissa if you can!
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July 2020 by toniann s.
Apparently, when the website says that the bank closes at 6:00, how come the bank is closed at 4:00?Looks like a new manager is needed.
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July 2020 by Steve O13
Great service and really nice workers
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June 2020 by Simo Z.
Great management, very helpful and very professional. All you need in a bank branch.Thank you.
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May 2020 by Alexis Johnson
I should have written this review a few months back but this is a great location. Melissa is such a great person, very personable, easy to talk to and made me feel comfortable while she waited on the phone to solve a technical issue for me. The manager is awesome also and we worked out a solution that ended in me opening my first bank account there. Highly recommend, get Melissa if you can!
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February 2020 by Rheya Alexander
Saved me from buying an alligator
