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September 2023 by Israfil Miah
Poor customer service. Long Waiting time, it’s feel like they don’t care.
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January 2023 by A chaaban
Very poor service waited 40 minutes for a banker no one come up to ask my need so I left very disappointed
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January 2023 by Nadiia Shubina
Terrible customer service, it just doesn’t exist at this location
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January 2023 by Nadiia Cekic
Terrible customer service, it just doesn’t exist at this location
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December 2022 by Martin V.
Christele from the Teller's desk is an amazing professional. Her subject matter expert knowledge on the products & service Chase offers is always on point. I appreciate knowing my neighborhood branch has someone willing to help. The bank is a small location with many full service ATMs, two tellers and about six desks of bankers. I highly recommend to come early in the morning during the business week to ensure maximum service on personal banking matters.
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September 2022 by Don Ashuwaikh
By far, this is the best experience I have in any bank before. Employees are professional, polite, and helpful especially Zuo Ling Ye (I thought her name was Vivian) she was very nice with so much patience!!! Loved the experience really.
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July 2022 by Martin Blank
Christele from the Teller's desk is an amazing professional. Her subject matter expert knowledge on the products & service Chase offers is always on point. I appreciate knowing my neighborhood branch has someone willing to help. The bank is a small location with many full service ATMs, two tellers and about six desks of bankers. I highly recommend to come early in the morning during the business week to ensure maximum service on personal banking matters.
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April 2022 by Hen Bensen
Excellent service at this location. Miquel, the clerks & branch manager went out of their way to help me. Thx 2 the staff at Chase 86 th between fourth & fifth avenues. Great banking svcs provided.
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March 2022 by Artem Tugbaev
Very helpful staff.
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November 2021 by hade sadeq
Great business model ,very understanding staff for our business needs ,fast and efficient .I have several business accounts for my company at almost 5-6 banks .By far this is the most organized, professional and friendly bank in the area , I been a banking customer for over 50 years , I saw a lot of banks .I banked myself and my several business partners .So far the best.They always gave me the best advice, they saved me time and money .I worked with several employees ,they all great .As a business man ,the company is very well managed ,the cashiers always helped me with change ,the bankers ,the supervisors, they are a family for me.
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November 2021 by Alisa t
Amazing bank , very friendly ,Very good fast service, very experience workers. I went there with my husband ,just minutes before they close ,they were very accommodating ,service with a smile ,happy to see me ,treated me and my family with respect and love . the guard greeted me at the door with a smile ,opened the door for me ,the manager himself assisted me also with a smile ,I think his name is balal ,very caring man.It was not the first time I visit that store ,I love chase and the people who work in that place. God bless you all.
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November 2021 by Amanda M.
The women with the blond hair told me to wait with a terrible attitude as I lightly knocked on her door once. I waited and then another person tells me she cannot help me because it was 15 min before closing time. So why did she tell me to wait? It is the second time I have tried without succeeding, to get assistance from someone at this branch.
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October 2021 by Ll Lucero
Hace aproximadamente un añoAbrí una cuenta en este bancoPero ahora qué hay una nueva sucursal en la 86Se nos hace más fácilHace poco un familiar decidió abrir una cuenta con ellosEl idioma aveces nos complica pero el guardia (hispano)Nos ayudó muchoEsperemos qué hay más gente bondadosa y que amen su Trabajo y ayude a la gente como él.
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August 2021 by Myles Flynn
I have an account with this bank for 50 years and also a stockholder for 45 years.I went to this branch today at 9am to open a new account with my son and brother. They only had one person that opens accounts she was busy. The manager running around with an I-pad is the worst, he does not belong in the banking business, he should try selling shoes . He told me they was a 9:30 am appointment, when 9:30 came he told me he has to give the person 15 minutes grace, when 9:55an came he told me the customer would be coming in 15 minutes, since he was doing nothing I suggested he should open the account, he said that’s not his job. We want across the street ,to Bank of American we’re we were welcome be a A very cheerful attractive knowledgeable receptionist she told us it would be 10 to 15 minute wait. Bank of America had five or six people opening accounts we were greeted by one of the people and he open the account for us within 40 minutes very satisfied with Bank of AmericaJamie Dimon collects $32 million a year ,he should look in and see what’s going on in his branches but he’s ready to retire shortly and only cares about investment banking, that’s we’re the big money and salaries are.Chase retail banking is a disgrace to the banking industry .I had this account with them for 50 years it was originally a Chemical bank account. I was an officer in Morgan guarantee for many years.What a shame were this bank has fallen.
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August 2021 by Lama Khalil
Sometimes there’s 10 people waiting and I worker helping
