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February 2024 by Robert Wiener
Very polite
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September 2023 by Karina Arutyunyan
I would like to say I had the best customer service experience with Andrew Kong.He is very knowledgeable, helpful, experienced and over all a great employee.If I have any questions or concerns about my account I am glad I can count on Andrew.Also, the entire staff at the branch are amazing. I felt welcomed and comfortable at this location. I will continue doing business there.
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August 2023 by Arkady Kvitko
This is deep thanks from the bottom of my heart to banker Andrew Kong for his constant help and assistance
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May 2023 by Wenbin Hu
1 star is more than generous. People by the windows can't even differentiate a return check versus a cleared check. Took them 20 mins on the computer and 5 mins telling you what you already know.
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May 2023 by Watch
very disappointed! Slow service, waiting for opening new account take more than two hours ! If you cannot take me just let me know, I can come another day,
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August 2022 by Nick Dimagio
This is the third time waiting here about and hour and they not able to help you the worst I been client fir 10 years no respect this bank is Joke I would never go back …@
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August 2022 by Bonnie B.
First off I'm switching from my old bank who shall remain nameless to Chase. I was lucky and it was not crowded so I got called in less then 5 minutes. The young lady who started my account was very nice, professional and knowledgeable. Plus I love the architecture in this bank, it has the marble walls and floors, very old timey. There was more than one teller which was certainly nice to see. Plus there were quite a few people actually working in the bank to help with a new account or whatever your business. You can make an appointment to see someone through the website or just walk in like me. I was truly impressed with Chase's security for your accounts. I feel safer already and it's important since I've had fraud twice in one month through my other bank. Even the tellers had a smile on their faces.
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July 2022 by Mr. A
The Old Time savings Bank is the same as it was decades ago. Needs a major update. If you have very hot come inside it's freezing in here. Most of the associates okay but the manager is a real piece of work I would try different Chase branch
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May 2022 by Shohruh Bahronov
Very bad and slow service…. 5 people including me were waiting for a banker then all of a sudden some people came and skipped the line… very disappointed in this case chase bank will start loosing customers!
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May 2022 by Tung Tong
Rubab got things done professionally and personally, thank you!
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November 2021 by Felix Sandler
Expect to wait 1+ hours for client service
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June 2021 by Angie Giordano
Very nice people and very helpful beautiful bank very old fashion and the structure of the building is gorgeous you don't see mao building like this anymore I love this bank it reminds me of a museum everytime I go there it's a beautiful bank and the people are very friendly and helpful
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June 2021 by Shirley W.
There never seems to be enough tellers if there's a line, but at the same time, it goes fairly fast. The longest I've ever waited was maybe twenty minutes. 9/10 times, there is someone to greet you. The staff are always friendly, helpful and has never given any indication that they disliked working there. Customers generally respect the 6 ft distancing. The only downside to this bank is, it feels like there's no ac on, even on the hottest days.
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March 2021 by Zedi Master
Great place to withdraw money.
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February 2021 by Joe Jams
Best Financial Advisors and they really go the extra effort for all of your banking needs.
