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February 2024 by kyo z
Thank you, Lay Wah, for helping me to deposit a check that I accidentally ripped off the checking account number. She was able to fix it with taps ??
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February 2024 by DALIA JOHNS
The security gentleman always makes U feel welcome. Normally I use the atms. Great service, very convenient and secure location.
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February 2024 by Азамат Мирзаев
I really like it and will recommend it to all
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February 2024 by Michael Maulella
Love the warm welcome ?I've been banking with them for over a decade and never really had a major problem. Always gracious.
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June 2023 by Tiana L.
The security guard at this branch is very nice and welcoming, but the organization of this bank isn't good. They don't have a check in book to keep track of who's next to see a worker at one of the cubicles. Some workers don't come out of their cubicles either to see the next customer so it's either up to you to be the first one to walk up to a worker when it's packed or sit close enough to the cubicles so they call on you, cause they think the people closest to them are next rather than asking. My turn was skipped over 3 times before I finally saw an available worker who hadn't come out of her cube to ask for the next customer. When you finally do receive service it's decent but the disorganization is very frustrating.
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June 2023 by ka Guan
The service is awesome here. I got a letter about the tax, when I go another chase bank, they all just tell me go home to fill the documents and then send it back, but in here, they explain the reason and teach me to fill the document, also they help me send. That’s a amazing experience to here.
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April 2023 by Dani Ora
Very unprofessional employees. Misinformed me twice.
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March 2023 by Elena Slinkova
Waiting in line for a available employee for more than an hour!! At this time, some people familiar to employees who came later pass earlier.
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March 2023 by Ting Tang
Very bad customer service, if you want service nobody would help but open account fast
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January 2023 by Ivan Stefurak
Account Balance she couldn’t print it out behind glass she told me to go and wait to speak with someone chase representative! I could only wish could print it out home from account!!!!!
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December 2022 by Hamood Almathil
Very racist towards me because im Arab and Muslim was waiting for a whole hour and had many people go before me while I was waiting to open a bank account with them. Nothing good about the management inside. I think management needs to change.
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November 2022 by Martin M
The bank ATM's are down a lot. And only a limit of $1,000 with the 24/7 ones. A $1,000 these days is a joke!! And it won't make you withdraw more money afterwards, until the bank opens. And the security guard inside is a toy cop who actually thinks he is a real cop. Shop around for other banks is my advice.
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November 2022 by JMS Transport
Just pity! Too many workers but only one or two working, lazy
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October 2022 by Josie Rivera
Good bank good services. Workers are very friendly and helpful. Very clean.
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August 2022 by Michael Taratunio
Average banking experience in the always difficult to park Brooklyn
