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March 2024 by CWB
Great tellers.They know you by your first name,great staff very respectful and polite.Parking lot is a little small.
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March 2024 by Dennis Janezic
Friendly, knowledgeable staff
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February 2024 by Classy Bay
The overall quality of this Chase location has gone down the drain. The only large self-serve ATM machine inside is almost always broken. You have a long wait for a teller - and they work at a snail's pace. The front door greeter never greets and avoids eye contact. Find another location or a new bank - their rates at terrible anyway.
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February 2024 by NY Ginzo Guide (Rick Sanchez)
Just don’t go here. Terrible bank, there’s other and better branches like avenue U and E 66th.
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October 2023 by Robin
Horrible service waited two hours to be helped banker April blew my 80 yr old mother off I was next to be service and she still was of no assistance I informed the manager Mr.White I believe his name is I was never given a name even after I asked however he was also of no assistance I informed him his banker was rude and he basically suggested I take my business elsewhere ! If u know what’s best DO NOT go here! We trust your bank with our money and this is how u treat customers . I rather take the drive and be treated properly.
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October 2023 by Alex Gordon
Good branch, they have notary public !!! And serving efficiently. Thank them all
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July 2023 by Amanda Sylvester
Quick in and out ..Good Customer service Reps
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June 2023 by Alison Ortega
Very friendly and attentive. We were able to go in and out very quickly. 10/10 recommend!
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February 2023 by Balal A
Had the most splendid experience here. Daisy was in the front fielding questions and directing you to the appropriate resources. I was helped by Brandon, who was a ray of sunshine. Brandon took extra care to help me out with a pretty odd request, and went above and beyond what could be asked of him. Very very happy with my experience with this branch and definitely recommend!!
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February 2023 by Russell Pierre
There is a drive thru,so it makes it more convenient for someone with a car to get in and out.Parking is also available ,so you can park without worrying about getting a parking ticket.
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August 2022 by Elizabeth Sullivan
Not enough tellers. Always waiting on a long line.
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July 2022 by Alfonso Herhandez
I never had a problem the tellers are very helpful
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June 2022 by M T
Visit the bank 5/28/2022 Mr Branden at customer service at the entrance. I ask for help he not help me running around . Rude customer service. Totally looks unprofessional.
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April 2022 by Mr. Apollon
The ATM stopped working while I’m making a deposit; It kept the money and not deposited it.They asked me to wait 10 business days to get my money back. AVOID these ATMs. They stop working very often
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July 2021 by Cheryl Dudley
Never crowded, convenient fast service