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February 2024 by Jane Granat
Employees are very nice. My situation was resolved in a matter of minutes.
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February 2024 by Tooth Fairy
Very poor customer service. All russian staff in the bank. Rude and disrespectful.
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February 2024 by akaki gogolidze
Thank chase sheepshead bay bankers for the best customer service... Natia us the best
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February 2024 by Alex Zav
No stars at all! I have to spend more than an hour to get access to my safety deposit box!
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February 2024 by Nestor Lozada
Had an appointment but still had to wait an hour
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January 2024 by Alif Uz Corp
Terrible service; somebody needs to fire manager oxana attached on picture
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January 2024 by Catch Tim
My favorite branch in South BrooklynTatyana was very friendly and professional she helped me yesterday to open business account .Thank youA+
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December 2023 by Chanel F
It's always busy but move fast. I m always in and out.
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December 2023 by Olga Utkina
Very good bank, friendly and professional employees. Antony was very attentive and helped me open an account and apply for a credit card, and provided comprehensive information to all my questions. I recommend to all!
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December 2023 by Lado Uchava
Comfortable and great service by natia darchia. Very friendly and comfortable person. recommendation and 5 star from me.
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December 2023 by Aminjon Rafikov
Very good bank, and of course very good employees, just great????????
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November 2023 by Akaki Khachapuridze
The best bank is focused on customer awareness. They know their job and how to do it.Special thanks to NATIA DARCHIA who worked hard for me. ???????
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June 2023 by streetwise women
Natia Darchia is one of the best employees at Chase bank. She is always respectful and helpful in everything she does. She makes my experience with Chase very pleasant.
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June 2023 by Albert Alchikifati
Would give 0 stars if possible. I walked in to open a BUSINESS checking account. I waited about ten minutes trying to locate someone to direct me to a banker, with no luck I had to find the lady with the tablet myself, when I told her I wanted to open a business checking account her first response was are you a US citizen? Do you have all your documents? In such a rude and demeaning attitude. I responded letting her know that I have about 6 checking accounts with chase this is not my first time opening up a business checking account, she responded well that doesn’t matter I’m asking you are you a US citizen? I said yes I am, she said well then go have a sit there in the corner when a banker is ready they will let you know. I asked approximately how long would it take she responded again with very rude attitude that she doesn’t control the speed bankers work. I also asked if I was able to get a letter notarized and she stated they don’t do that there. So I just walked out. I feel very disappointed as a chase client for over 20 years. Management needs to really look into this matter. Employees name is Lena
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June 2023 by Veronica Astashonok
During my interaction with one of the representatives, I had a general question. She didn’t provide a response, and her tone was rude and unprofessional. In order to receive the answer, I had to be transferred to another representative. This experience wasted my time due to the lack of professionalism displayed.Feeling the need to address the behavior of this employee, I politely requested her full name. Unfortunately, she once again responded in a rude manner, only providing her first name, Lena.
