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March 2024 by Patrick Mcnameeking
I brought my own bottle of pickle juice to drink and this insecure rat told me I couldn't have it and belittled me -- said I had no ambition, that I was a failure, and that only idiots drink pickle juice. I left in tears.
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March 2024 by Scott Hesington
I bring my family here on occasion, because my toddler loves the excitement of the occasion, as did I when I was younger - pizza, games, music, lights, prizes, characters...!And to be fair, this one is kept generally clean and accessible for kids. Considering the building and area, it is very safe and we love how they make us take a photo with our kid when entering, to ensure we leave with the same.There aren't a lot of variety in the games, and for sure they are focused on the ticket system, where one can trade them in for prizes. Very few video games that are purely for entertainment. Chuck E. comes out on a regular basis and does a dance routine with the kids - could use some energy but it's good for what it is. The kids enjoy that interaction.The pizza isn't bad to be honest. The salad bar is lacking but could be worse. Of course, prices are crazy but welcome to NYC.The employees have the power to make or break the entire experience. I've been there in the past where a joyful and interactive staff member actually enjoyed their job... and it made the whole experience so much more enjoyable! On our latest visit, most of the employees were approachable at least, even when a game broke down and we had to get help. However, I couldn't find a single one with a smile on his/her face unfortunately. There was one in particular, Savana, that singlehandedly made our visit bad. Not sure if she runs the place or not, but she certainly acted like it, yelling at kids and adults in different areas - the salad bar, the trampoline park, the birthday area, the prize area - never had a good thing to say to anyone and, in fact, was extremely rude to most.Bottom line is the place isn't bad to go with your family, but if only the employees enjoyed their jobs and were encouraged to have pleasant interaction with the visitors, it could be amazing! At the very least, they could pretend to be nice to the kids, as it is a family outing... and if they don't like kids, this is not the place for them!
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March 2024 by jetina campbell
Fun place for
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March 2024 by Yosef Elmaliach
A really worthwhile place that is strictly kosher.Prices a bit high.
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March 2024 by Jacob Warr
Visited this Chuck E. Cheese when on holiday from the UK and I must say was a splendid experience. The manager was super friendly and paid for the pizza for me and my brother. Will always recommend Chuck E. Cheese to my friends and family and I’m waiting for the first UK branch to open, I will be there on opening day no matter what.
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February 2024 by Zayn Heleeji
I never went to the store. But I’m still giving it a five star. Because I can just take the subway to here. Also here’s a picture of me wearing a Chuck E. Cheese costume. And I’m sorry if it ruins the magic.
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February 2024 by Matthew Sanabria
I had a blast planning my daughter 2nd birthday at this location, the manager and staff went above and beyond to make my party special. The Manager walked me through the process smoothly and I never had a problem during my stay. Definitely will be back for more visits in the
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February 2024 by Handrsoon Handrsoon
I DON'T KNOW, personally I don't like coming here every day and eating pizza. But it's a good place to bring your kids to the games. Yes, the prices are a little high, but if you like it, you will enjoy it.
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February 2024 by M M
Extremely rude and condescending employees, not a child friendly environment.
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February 2024 by Denise
Great staff. Everyone was helpful and polite. The location looked clean as well.
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January 2024 by D.B.
Great staff. Everyone was helpful and polite. The location looked clean as well.
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January 2024 by S. Hayes
Overpriced !!! Where's the coupons or discounts for continued patronage!Take all my money!!! Give no discounts! ... youuu Dirty Rat!!!! LolKid-friendliness: The only thing worth it's weight in gold is the photo insurance that no one can leave with a child, not in the photoduring entrance with them.
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January 2024 by Zlaton
this place was so scary I was terrified for my life it felt like one of these robots were gonna take my soul never going back. food was alright thoKid-friendliness: not good place for kids might scare themWheelchair accessibility: it was very helpful for the people who needed a wheelchair
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January 2024 by Charlie Diaz
Great Place for kids and family!
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January 2024 by Mah Coulibaly
The kids
