-
March 2025 by Dariusz Solochewicz
The worst Citi branch in the area, service -1
three people behind the glass and only one is working
Citi should close this place like many others what a waste of people's time
-
March 2025 by Rafael Perez
Slow as molasses. Please make sure your blood pressure is at normal levels before coming! Short staffed.
-
March 2025 by Dmitri Leroy
Apparently to open a bank account here is a privilege. Nobody pays attention to you, manager is rude. You need to make an appointment online and wait at least for a week to just ask if you even need it. Why would I trust my money to this institution?
-
March 2025 by Stanley Grayson
This is the biggest shitshow I have ever seen at a bank. There’s only one teller open but four behind the glass doing nothing
-
February 2025 by Steven Hernandez
ATMs are always out of order, don’t have recipe paper or can’t dispense cash. It’s ridiculous.
-
February 2025 by Jessica Pallchizaca
They don't answer calls and the customer service is terrible!
-
December 2024 by Valerie
I tried making an appointment online yesterday and there were NONE available for the next two weeks. I didn't check beyond that. Why should I?! I even changed the type of service to try to outsmart the system, to no longer avail. So, I walked in there today and there was only one customer rep, who told me and the other potential customer that we must make an appointment online. I went back to my office and checked the Queens Blvd and 39th St. branch and they had a ton of appointments for tomorrow and the rest of the week, so I will go there. Shame on you, Myrtle branch! You are in a predominantly immigrant neighborhood and doing a disservice to the community. And, guess what? I came to open up a business account (I am an attorney). And, Citi, please don't reply with one of those insipid replies that you sent to other reviewers. Instead, send auditors from headquarters to analyze the issues, and fix it!
I tried to schedule an appointment online yesterday and there were NONE available for the next two weeks. I didn't check beyond that. Why should I?! I even changed the type of service to try to get an appointment, but to no avail. So, I walked in there today and there was only one customer service representative, who told me and the other potential customer that we needed to schedule an appointment online. I went back to my office and checked the Queens Blvd and 39th St. branch and they had a bunch of appointments for tomorrow and the rest of the week, so I'll go there. Shame on you, Myrtle branch! You're in a predominantly immigrant neighborhood and you're not doing the community any favors. And guess what? I came to open a business account (I'm a lawyer). And, Citi, don't respond with one of those wishy-washy responses you sent to other critics. Instead, send auditors from headquarters to analyze problems and fix them.
-
December 2024 by A. R
I had a business account with citizens bank but this branch is trash, the business specialist is so unhelpful and the manager is rude, they can do the service for you but they keep saying no we can’t you have to call or go to a different branch!
The worst service ever! I never had this experience in any bank in America!!
-
September 2024 by Shota Dzagnidze
The worst. Understaffed and sucks
-
May 2024 by Coach OtellEzz 92
Went there twice and never going back again
Deff switching banks ??
-
April 2024 by worldwide engineer
Updated! Please do not attempt to deposit cash at these atm's! The machines returned your cash when you reject their tally of cash put in...And returned your cash with Missing amounts! Yes, it steals your cash! The machine claims your cash is unreadable and returned them with cash missing!
-
February 2024 by Anabel Serrano
I just want to recognize Daisy Pillco from the Brooklyn Citi Bank Branch, she went above and beyond in helping me when I came in to the bank. She truly is an asset to your organization. Thanks again, it's people like you that makes a difference in someone else's life!
-
January 2024 by melissa vargas
Can not help with anything
-
January 2024 by Maruf Primkulov
too many workers are slow in line
-
January 2024 by Luis. Bravo.
Terrible service... A bank with only one printer that works.
