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October 2022 by king juicy
Trying to get 10 roll of quarters changed, but the counter (named Logan). Mention only have 2 roll only and not even ask from other counter. I won’t open a Business account with them…..
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March 2021 by Allie Scott
I'm canceling my account with this bank. They're just not good. Service fees customer service sucks...
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January 2021 by Umar Mahmood
Worst place to get your Account Open. Had an 3pm appointment with Kyrie Simmions. She was not able to help waited about 1 hour and finally a banker come and tells me they cannot open my account
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January 2020 by Crystal B
Staff here has extremely poor customer service skills. The last three times I've been at this branch, the employees have attitude and are not pleasant!
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June 2019 by hasan kansu
Not enough windows working
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March 2019 by Lisa Collymore
Always Great service from the tellers to the ATM's never a hassle..Quick service!
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June 2018 by DJ CostCo
Great banking. Great staff and also great overall. Experienced workers they handled my problems very carefully
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January 2018 by Suzanne Goldberg
When you finally get through on the phone to the branch, the customer service person is rude and very attitudinal.
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December 2017 by Catherine Saint Louis
This branch is bad. Don't try to deposit checks at their atm. I deposited one there and it got sucked up by the machine but not credited. I've been on with customer service for 35 minutes to resolve this. They can't check out if machine and are launching an investigation. It will take 10 days. Major fail Citibank.
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October 2017 by monica johnson
This branch location is horrible. They service is poor lack of leadership. I came in to open an account I waited over an hour no one came over to tell me how long the wait would be. So yes I left with an horrible experience.
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September 2017 by Bryan Duncan
Worst bank I have ever been to. Sat down for an hour to just open an account. They need to get new bankers or just fire the manager. Seems like the employees don't understand the meaning of customer service!
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May 2017 by Dashana Payne
My first bad experience but the bankers were very slow with their work. I waited over N hour to be seen and there were still 3 people in front of me.
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September 2016 by Ariel P.
worse citibank branch of all! looks like a branch of zombies, no enthusiasm what so ever. Had a issue with my checking and my teller could only shrug her shoulder and tell me "I don't know what to tell you"...wow! I called customer service for them to tell me why didn't I speak to the branch manager he could of override my issue without a problem...well maybe because the "Zombie like" teller didn't let me know that was an option. I live 2 blocks from this branch and I promise, I will NEVER! step foot in there again, actually thinking about changing institutions all together.
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September 2016 by iFFy Khan
Slow service. On a busy day, they only had 2 tellers, which are taking their sweet time to chit chat and not do their jobs quicker to help customers out fast.
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May 2016 by Lana Griffith
Worst Citibank in the city. Well worth the travel to go to Atlantic terminal or Park Slope. Workers are in slow motion all of the time. Would give no stars if I could...👎👎👎👎
