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January 2024 by chuchossss
I bought 2 pairs of shoes 1 year and half ago.1 of the pairs they gave was left size 8 and right size 9. I didn’t realize the mistake until a month ago when I when on vacation. Now they tell me that it has being to long and they can’t check it in their system. They offered me 20% off if I buy another pair. How can I buy shoes from a company that don’t recognize their mistakes, and treat their customers like garbage. I’ll go back to rockport, they know how to treat customers.
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December 2023 by Sexififi baddiest_ diva
Service was excellent
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July 2023 by Luridel Coliar
The store was very clean, and everything on display that I asked about they had in stock in multiple sizes. An employee named David was exceptionally helpful and patient with me as I tried on what might have been seven pairs of shoes, and he was able to help me determine my actual shoe size and how to work around my feet being different sizes from each other.
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December 2022 by MFH 2008
Just as another customer stated, I had issues with the store manager at this location store #728. It was regarding an online return that I had the receipt for but it didnt have the credit card info on the receipt or in the order confirmation. He wanted to return to any card that was a visa but I wanted it to be returned to the card I paid with. When I asked him to contact Clarks customer service to confirm the card, he told me that it was a different company and not Clarks. The manager refused to help. The biggest issue was his nasty attitude and simply refusing to do anything to help rectify the situation. It's really sad that Clarks is desperate to keep someone like tbis employed.Then he refused to give his first name as well. They will NEVER get my money and I have spent a lot with them over the past decade.
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December 2022 by Giorgi Kapanadze
Worst experience ever! I tried some shoes and I liked one. I went outside to take a coffee and to think about. It seems that the sales man was upset that I didn’t buy them at my first try, and when I came back after 20 min, he lied me that the shoes were sold. So silly! I’ll never go there anymore, he is very rude!
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June 2022 by Jacob Barides
I love Clarks! More than half of my shoe collection is from Clarks. The workers there are patient and informative, and any time I walk in there I walk out with a pair of shoes. (Or more)
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April 2022 by lorraine walters
Every workers at this location are very helpful and friendly. They are so patient with customers. It's a pleasure shopping here.
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February 2022 by Martin
Great store with very friendly helpful staff and manager who are a credit to Clark’s reputation. Great service with courtesy and even a smile. If you are shopping Clark’s make sure to do it here.The 3rd avenue store in Manhattan in contrast was absolutely terrible with rude staff who lied to my face and refused to help me with a simple matter. I will only ever visit this kings plaza location from now on.
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December 2021 by Surita Fields
Love the store. The sales representative was so very pleasant as well helpful.
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December 2021 by Nilufar B.
It was horrible and shame day of my life!!! when I came to the store, the Indian gay seller was very kind, but when I started asking him about the refund, he spread out and began to speak rudely and loudly to me, all the clients looked at me ... and this gay Indian seller said that he didn't want to talk to me anymore and asked me to leave the store ... I just asked if I could return the shoes or change them for a larger size ... I will never be a Clarks customer again !!! although I love their product! the act of this madman always left a scar in my heart ....
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September 2021 by Mariela Ramos
Had the worst experience in this location the shoes I needed they only had the display when I ask if I can get help locating a store that has them I was dismissed and was told you people always leave things for last min felt so discriminated and insulted felt like they were upset I didn’t want to get the display like why would I pay 120 on shoes to get used up display ones this guy is a bad representation of the brand they really should let him go because he was way to comfortable making those remarks leads me to think he’s done it many times before !
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January 2021 by Cherryl Allen
Selection kind of small.
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June 2020 by Karina Turner
My ex loves it there!
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March 2020 by Lisa Zoller
I use Clarks mostly for work shoes. I'm on my feet on hard floors for 10+ hours a day sometimes. I need comfy shoes. I mean really comfy. I try on many different styles and sizes and the staff here is always helpful and knowledgeable. I HATE looking for ugly work shoes. This place is a godsend.
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January 2020 by Matthew Bruce
Clark's for the summer, Clark's for the winter! Always have a fresh pair of Clark's and make sure to use the protection on the leather. They have sales very often. Just walked out with 2 pairs of $150 pair boots for under $90 total.