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January 2026 by The Bodega Lounge NYC LLC
Kahliah was super friendly and helpful, my friend needed an on spot storage due to a last minute family emergency and she ensured we got the best rate, was patient and answered all our questions.
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December 2025 by Reggie Armand
So today I came in to rent a unit and was greeted by one one the friendliest staff members Kahliah. She made everything super easy and was such a light in a day when I was very stressed 10/10 would recommend. I felt a sense of safeness with her that made me more comfortable leaving all my stuff.
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December 2025 by Regina Tribble
The representative was such a big help and
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December 2025 by Silk Sutton
Very courteous and professional
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December 2025 by Mitchell Simms
If you ever get rid of the hard working knowledgeable ladies working here, this place will not be worth it anymore.
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November 2025 by Jasmine Mcgowan
The staff members were so helpful and patient with me and my many questions
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November 2025 by Walter Alston
Very nice and polite I had no problems explain everything to me it was a good experience I give a four stars
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November 2025 by Felix Garcia
Stop sending customers to dump furnitures next door Clean Rite. That's illegal
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November 2025 by Mian Osumi
Came ten minutes before closing and I wasn’t let into my storage unit, costing me an extra $50 in ubering back and forth on another day (I have too much stuff to take the train, hence timing my visits to make sure they’re within hours). This policy was never relayed to me, and also isn’t on the sign outside the door with their hours that I’ve been directed to a lot. I get that it’s miserable working a job like this but it also feels miserable to arrive ten minutes BEFORE closing, then spend more time arguing with me than it would’ve taken to just walk two steps and open the door (because apparently your entry code literally doesn’t even work fifteen minutes before closing! Like is this an international flight I’m boarding?!), and be incredibly condescending while also still helping two other costumers who are certainly getting access until closing time, and then turning me out into the cold rain. I will be taking my business elsewhere next month (also because Cubesmart randomly raised the cost by like $20 halfway through this year) and definitely not doing business with Cubesmart. Don’t lie about the hours I have access to my storage unit, and pay your employees better so they don’t have all this unhappiness they take out on customers.
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November 2025 by shanice wright
Excellent service
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November 2025 by Mustaqeem Abdul-Azeem
Joyce and staff were outstanding in assisting me whenever needed. Courteous and professional.
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November 2025 by James Wygle
Kiara is super helpful and welcoming, would recommend to anyone
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November 2025 by janette nixon
Manager there is amazing
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November 2025 by DöCS
Kiara was very insightful and professional
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November 2025 by Vivian Tejada
Kiara was amazing! Very knowledgeable about the storage process and kind. Happy I chose CubeSmart :)
