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November 2023 by Douglas Wint
Tahita was really helpful in getting us set up with a unit. She took the time to go over the details with is and we really appreciate that. Straightforward, easy sign up process. Much better than the place next door.
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November 2023 by - Roman -
This is the worst place I've been! manager, uneducated, uncultured, behaved rudely as if I had come to her home and canceled my paid room when I had already arrived with my things across the city! The law does not protect the client in any way! I called the police, but the policeman said that a private company has the right to do this. Because of them, I lost the whole day and was left with my things on the street and had to look for another guard. I do not recommend dealing with this company CubSmart! They don’t even have a place to complain about their employees, so managers do whatever they want!
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August 2023 by ADB Trans Corp.
Very rude staff. Came 5:30 pm and already closed the office and removed ( locked)the carts. i asked for a cart to bring 3 boxes and they refused. There was only 2 carts which people use and they have a lot of loads.
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August 2023 by CSydney82
My experience so far at Cubesmart has been good. When I went to the store to get a unit, Alexandra was the person that helped me and she was patient and very helpful in finding me the right unit that works for my needs. I also like how secure and clean the place is.
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August 2023 by Helin Karaca
I don't know what is happening at this branch. They are now locking the carts. This weekend, 3 of 5 carts were locked so we had to wait for other people to be finished using the 2 carts so we could carry our boxes.The moth problem here is getting worse by the day. I feel like there are more and more everytime I go. I'm afraid all my winter clothes and carpets I store here will come out with holes this year.It's probably best to start looking for a new unit.
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July 2023 by Steven-Jon Billings
This is the only storage unit company in NYC that lock up the carts. You have to wait in line and drop off your ID, then wait for them to have a moment to go unlock a cart. Then same thing when you return the cart. It's a huge waste of time. AND if you come outside of normal business hours, there is no possibility of getting a cart. It means you have to either bring your own cart or carry everything by hand to your unit, turning 1 trip into 3 or 4 or 5 trips. I spoke to the GM and she had no interest in finding a creative solution to allow people the ability to use carts outside of business hours. I will be finding another storage unit.
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July 2023 by Lilycat Walker
I love CubeSmart Self Storage, extremely clean environment, friendly staffs, great service, but I had to move out, because the storage unit was kind of far away from my apartment, but I definitely will return once I live closer. Thanks for your service.
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June 2023 by Giorgio Caruso
Alexandra and rest of staff are great!!!Very crean facility. Professional, helpful and friendly staff.
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June 2023 by Karen Jones
Alexandra was so delightful and informative. She helped me find the appropriate size storage to meet my needs. As we toured the different units, she spoke of the hours of operation, secured unit locks, future upgraded ,and the different forms of payment options. She was a big factor in me choosing CubeSmart as my storage facility. Thank you Alexandra.
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May 2023 by Jay Williams
Alexandra, from the Mcdonald ave location, was Super Helpful and provided optimum service. I was very Happy and will always be thankful. ?? ??
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April 2023 by Adham Elsharkawi
Tahita Givens (manager) at this cubesmart is so caring and helpful. she helped me get set up in no time with the best services and offer possible. Thank you Tahita!
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April 2023 by Images Of Life
Nice and well kept facility. I was very pleased with Tahitah I think that's how u spell it) professionalism with me she took her time with me and I walked out satisfied. Glad to be doing business here with workers like this.
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April 2023 by Nino Arshinashvili
Service was great! One of the workers, Tahita, was a great help, she explained everything to us vert clearly. The prices were also very reasonable.
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March 2023 by Annette Iacono
The storage units in this place a very clean and the workers are absolutely great
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January 2023 by RANDY ADELSON
This place is clean and neat, with easy access to all floors and handy carts for moving your stuff. There are plenty of sizes of storage rooms available, as well.
