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March 2024 by Desiree Spigner
This place stole my television set from my unit … I missed a few payments so they advised me that my unit was going to be locked .. went to pay the bill.. got inside and one of my tv’s were gone ! Thieves !! And they have ppl living in the units .. always crackheads coming in and out .. GHETTO ! Never again ! Moving my stuff out ASAP !
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March 2024 by Nicole
They are very quick and professional
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March 2024 by Melissa Magal
CubeSmart 179-36 Jamaica Avenue - Staff was friendly, courteous and helpful in getting my unit. Also very responsive and attentive to the customer needs. GREAT customer service. Thank you!
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February 2024 by Shinn Mitsuta
All staff were so helpful!
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December 2023 by Chaz Kelley
Easy to reserve and sign lease online. Received comprehensive email with directions to access the unit including a map of the floor. An employee at the facility even call to confirm that I was all set to move in. Fair price for some much needed additional storage and great insurance options.
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December 2023 by Damaris E Cuadrado
Since i have my stuff in storage price from $265. I paid Now. $375. Not helping when a person has no where to go let along where to store personal stuff and prices like this kills when a person senior at that with a fixed income. No more no less. No help No Compassion in this world! ? sorry hmm
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October 2023 by TC B
The staff is always welcoming and pleasant. It was always easy and accessible to access the storage unit. Thanks for your service
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September 2023 by Hannah Lemkowitz
Went and and out of this storage many times for work over the two years I used this place. Destiny was so helpful every time, she was always calm when I was frazzled. Usually storage units are stressful and annoying, she made this a great experience.
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August 2023 by Nyaja Barr
During a stressful move the girls there were really helpful! Destiny and Mariah were 10/10! Super friendly warm and welcoming! Answered any questions I had! Only one girl there wasn’t very helpful she had the worst attitude ever I think her name was Julie or something of the sort! But the girls made up for it! Thanks girls!
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August 2023 by Rachel Leffel
After I moved in they increased my unit price by over $100 per month. The actual price they charge is much higher than the amounts they falsely advertise on their website.
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August 2023 by Rachel L.
The storage itself is fine, but they price gouge. A couple of months after I completed my move, they increased the price of my unit by nearly $100. When I complained the manager of the location told me this is normal and that the price will increase again in a few months, but they couldn't say by how much. Expect to be paying double what they advertise on their website within a year of storing here.
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August 2023 by Romina Urueña
I have been using CubeSmart in Brooklyn for several years now off and on for long periods of time. Both the staff at the Atlantic and Broadway locations have been absolutely beyond wonderful! They are always polite, patient, helpful and professional. Truly outstanding and genuine customer service! There’s a very familiar & friendly vibe that makes one feel taken cared of. Always even with the phone reps. Thank you CubeSmart!!
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July 2023 by R. S. Jr
Honoring partial payments would help people a lot. There’s a lot of other bills people have and that may not be of any concern of the company but it’s meeting people half way when they want to honor the responsibility they signed up for.
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July 2023 by Imani
Never again, the storage unit itself was accommodating but the fact that I was paying for like 6 months and the moment I couldn’t pay they were so ready to auction my stuff. I really don’t like companies like this
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July 2023 by Sarah Sanou
Go somewhere else!! This place is overpriced, only open until 6pm so you can’t get in in time after work, and the free moving service (that was the reason we chose CubeSmart) is unorganized and RUINED our move. We ended up having to get a Uhaul because they claimed they never had our reservation even though we got a confirmation. THIS PLACE IS NOT WORTH THE MONEY.
