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March 2024 by Matthew Gonzalez
Excellent chai and awesome donuts! Can’t
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March 2024 by Shadman Quazi
I don’t know how they do it but they get my drink order perfect every single time. Whenever I come in it’s usually two people, Heather and Bobby and they’re both so cool, they talk to me about pretty much whatever and it’s always a fun convo. Cup of Brooklyn is a great spot and I will definitely be coming back more often!!
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March 2024 by K D
Not sure what all the complaints about customer service are about. I ordered a flat white. It was made well and the service was quick despite the long line. I was served by a girl at register who was very kind to me when I didn’t know what I wanted. The guy on bar was also nice and made my drink quickly!
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March 2024 by Karina Rodriguez
best ambiance and service, i love coming here and having all the baristas remember my name and order, they're all wonderful. bobby always remembers my music taste, heather is always soo sweet, and joanna makes a meaaann latte :) my favorite spot with my favorite baristas in all of brooklyn! also their cheese scones are
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March 2024 by Analia Chavez
Food is actually good, coffee is just ok, but service? The male barista seems like he’s not even wanna be there, always rude with bad attitude. I’m always so nice but he’s mean. I’m gonna go to another coffee shop just cuz how terrible the service is. What a shame.
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March 2024 by Adriana Mondragon
The coffee is so good, but why is the service ALWAYS awful! The guy at the register didn’t even say hi to me yesterday, he just stared at me until I said my order. Every time I go in it’s like they’re doing me a favor and giving me some coffee. For this reason I will start going somewhere else. I can’t deal with obnoxious hipster baristas
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March 2024 by Capri S
The rose latte tastes like death. It was the worst drink I ever had in my life! Tomato soup actually was pretty good. The lemonade tastes like limeade, and peach tea is unsweet, which is not the worst thing in the world but definitely had better drinks. The drinks generally were trash, but that ROSELATTE smells and tastes horrendous, worse than trash.
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February 2024 by Rhasson Bey
Comfortable
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February 2024 by Adrian D
Thought I’d give this spot a third chance, since my previous experiences weren’t great. You guys really need to learn how to speak to your customers with respect, especially when your customers are kind and respectful to you. Every time I’ve been here, everyone acts as though they’re doing you a favor. Today was no different, I walked up to the register, made eye contact with who appeared to be the barista, and he continued to engage in conversation with the cashier, whose back was turned to the register. No one acknowledged me, until I spoke up, and asked to order. The cashier walked over and said, “I’m sorry what”, as if she didn’t hear me the first time. The people working here need to be reminded that they are working in a service industry. Paying customers are not only looking for good eats, but also great service. You’re not doing anyone a favor, so get that out your skull.
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February 2024 by Darby V
Everyone is always super friendly & there's never a very long wait for food. No matter who makes my coffee it's always super consistent & great which is hard to find. They also have vegan options which makes it super easy to always come here with anyone.Maple donut goes
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January 2024 by Miles Atughonu
If you can’t make a simple flat white or an espresso, what is the use of the cafe.
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January 2024 by Jazmin Bramble
Fav Coffee shop at the moment! I had the best lavender latte
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January 2024 by Nathalie Noboa
Cup of Brooklyn is such a staple in my morning routine. The owners, and staff are warm and lovely. The food quality is great. Definitely recommend this spot !!
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January 2024 by Marcus Nappo
I ordered through a delivery app. And made a comment in the request, as well as called the store. I ordered a sandwhich and just incase (because sometimes in bk the do this)- I informed them of an allergy.They store confirmed my order and allergy. So I was like! Great!Sandwhich shows up, with out thinking- i take a bite and there it- my allergy. I called the store to them know. He said he was taking it off my bill- but I still haven't seen it. I took Benadryl and had an epinen ready. Uber was like oh well.The chocolate croissant was good at least.
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December 2023 by Kazi Haque
The barista was top tier. I had the salmon bagel, broccoli cheese frittata and their flavoured lattes. Both the lavender and strawberry lattes are delicious!