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November 2023 by Addy Malinowski
Ronnie is a great guy and his shop does excellent work. I had my back bumper fixed up here after an accident and some work done on the front of the car as well. They gave my car back to me looking even better than before. I'd highly recommend.
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August 2023 by Henry Clever
Did an amazing job with my vintage Mercedes Benz that has the original paint. They really know what care is needed for such a car and a now uncommon painting method (single stage paint) . Looks like it just rolled out of the factory.
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July 2023 by Michael Vanreusel
Downtown Ronnie Auto was recommended to me by a friend. I was very happy with the work they provided. Ronnie was forthcoming and available to discuss the work and his staff was friendly and attentive.Service: Body & Trim
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July 2023 by Joshua Gottesman
Had a minor coming together, went to two places and ended up here — they made a customer for life. Quote was 1/3rd of the competitors, worked well with insurance, highly communicative. Ronnie and the team are great, many thanks!
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June 2023 by Reed Reeder
I had a great experience here. I came in with a dent, chipped paint, and some scratches in my rear quarter panel. They quoted a fair price, honored it with no extra fees, gave some good advice on the insurance side of things, and did a phenomenal job! The color matching on the paint especially impressed me.They turned it around within the week, and even washed the car and detailed the interior. Good stuff!
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May 2023 by Tolstoy Patel
I am amazed at the work and service that Ersin and his staff did for my family. They picked my car up, understood the problems, communicated clearly the problem and solutions and the timeline of the work needed, tested the car to ensure safety and then returned the car to my home. The service, the communication and the overall friendliness in what's always a stressful situation with car issues was excellent. Thank you!Services: Battery
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May 2023 by Galata Butcher Deli Grill
Thank you very much for turning my damaged car into a new car. Great job great businessThanks for everythingServices: Body & Trim
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April 2023 by Pinar K
Took my car in after being involved in an accident and Ronnie and Ersin did not dissapoint! My car had terrible damage on my passenger side but now it looks brand new! I would like to thank Ronnie and Ersin for their professionalism, patience, and their work in the detailing of my car. Ince the job was done they even took it to a car wash for a well through detailed cleaning! I cannot thank them enough for brining my car back to life! I can vouch to everyone that their car will be in the right hands no matter what problem you face!Services: Body & Trim
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March 2023 by sibel oktay
I would like to share my experience of receiving the best service I have ever had. The staff at this auto repair shop are truly professional and really know what they are doing. My car had become unusable and I took it to this repair shop. Firstly, they thoroughly discussed and explained the problem with my car, how it could be fixed, and how long it would take.The repairs required included a broken front bumper and left mirror, a problem with the automatic mechanism of the right window, wheels in very poor condition, and sometimes brakes that didn't work. During the repair process, I noticed that they were really working hard to do their best and kept me informed at every step of the way. When the repair was complete, my car's performance was even better than before. Most importantly, they did not cause any damage or mistakes during the repair process, and did not leave my car in a worse condition. Instead, they did their best to fix my car and worked in a highly professional manner.In conclusion, I received really great service from Ronnie Auto repair shop. They quickly solved my problem, kept me informed at every step, and returned my car in a better condition. Therefore, I highly recommend this auto repair shop to everyone and will definitely choose them again when I need to. Thank you Ronnie Auto :)Services: Body & Trim
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March 2023 by NYC Turk
I was very fortunate to find the best auto shop for all my car care needs. A special thank you to Ersin and his team for the extraordinary work and craftsmanship they completed on my Mercedes s550. They are very knowledgeable, honest, and meticulous in their work, I would never trust anywhere else. They fixed my bumpers and fender like brand new, my car came out looking better than the day I bought it, and also fixed the many electrical and mechanical issues I was having. Even dealers weren't able to correctly diagnose the electrical problems but Ersin and his team pinpointed the issues and fixed it in no time, all while treating you like family. I highly recommend them to everyone and you can be sure you'll be in the best of hands.
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February 2023 by Hasan Y
I recently had the pleasure of working with the team at Downtown Ronnie for some repairs on my vehicle. From start to finish, the experience was top-notch. The staff was friendly and professional, and they kept me informed throughout the entire process. Ronnie was particularly helpful and always available to answer any questions I had. The repairs were done quickly and they did a fantastic job - my car looks brand new again! I was also impressed with their attention to detail and their commitment to customer satisfaction. I highly recommend this body shop to anyone in need of collision repairs and specially to have Ronnie as the business owner, he truly cares about his customers and their satisfaction.Services: Painting
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February 2023 by tiffany may
Needed paint work on my Buick and found Downtown Ronnie Auto from his great reviews on google. Ronnie was easy to work with, quoted a very fair price and the work was finished earlier than promised. The paint job was excellent.Service: Painting
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February 2023 by Eslem Bora
The best auto service in NewYork. They focus everthing about your car in detail. They are so friendly and Smile face.
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January 2023 by Catherine Rodriguez
Amazing body work that left my car looking brand new at a reasonable price. Ronnie’s also has great customer service that lets you know you’re leaving your car in good hands. I always recommend this place to my friends and family.
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December 2022 by Zane Uysal
Painting and body shop is good but when it comes stop internal one worst mechanic in the earth. Even though they called the best mechanic horrible. Customer service friendly and that's all.No test drive after any service done:Changed air bags, air bags did not fit in it's hole broke air compressor or valve block had to buy new parts. (They also blew one brand new air bag in front of my eyes)Changed oil, in 2 miles engine was saying missing oil. Then they told me they added oil and same oil missing problem was still presenting. Then changed my self 300 miles so far perfect. (I do not trust them if they had changed oil filter)Changed motor mounts (so far good)Sparks plugs changed now I am having 7th spark plug giving a faulty code. (Which two of them gave the for first time then they disappear after computer reset)They tried to find out heat problem in my car, they found out non existent problem and told me my radiator is broken which it wasn't. We changed the radiator still a problem. (I found out problem by myself which was the heat core and changed my self took my 10 hours with my basic tools now it works perfectly)2 days repair cost my car one month stay in the shop for no reason just because they don't even check what they have done, we have to find it out while we are driving on our own.They charged me $800 labor for first day then I ended up losing about $5000 including finance and insurance while my car sitting there.I am now giving two stars jus the cause 3 years ago they have done a good auto body and painting job for my accident. Telling you again: their mechanic just don't know nothing about. It is same as what you can do if you have the lift. People might be friendly but for the protect their business and employee they could be very dirty.Also I have some things to say for 3 years ago for the mechanic repair to them but since it's been long time and I had 40k miles on top of what they have done. It is on me.If you go for accident maybe they are good but for repairs please stay away.
