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March 2024 by Safia Abdullah
I ordered an Iced latte with a shot of espresso which I paid extra for but they didn’t put the shot of espresso it was tasting like milk and water with all that ice I wasn’t able to go back to let them fix it because I had no time but this was this worst ice latte I’ve
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March 2024 by Ben Baytemur
The lady who works morning always messes up my order and my coffee taste like cold water with cream
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February 2024 by Tony J
garbage service, garbage product, cashier had me stand there for 10 min because his corny phone call was more
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January 2024 by Xinyi Yuan
Seriously the WORST Dunkin in Brooklyn. Never get my online orders right, and even when I order in person, they somehow mess it up every.single.time? I don't write bad reviews, but this place does not deserve to be a franchise-- especially since the 86th St location has the nicest workers and most consistent drinks.
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January 2024 by Gabby
This morning I ordered an iced latte along with a toasted bagel with cream cheese. The iced latte looked like I was drinking milk (not sure where the espresso was), and there was barely any ice when I asked for extra ice in my iced latte. And I'm frustrated because I'm the one whose money was wasted by an order that went straight into the trash. Also, the toasted bagel was rock hard- definitely an old bagel.This was an UBER EATS order.
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January 2024 by JGP
In a previous review someone called coffee served here as "hot, coffee-flavored water". That is exactly what I got. I asked for the coffee to be made in a specific way, and it was clear by how fast it was produced that no one listened to my directors. I had to ask for more creamer to be added, and what I got back tasted like milk, not creamer.
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December 2023 by Anastasiia Onyshchuk
I recently ordered a French cruller online. I think I’ll order it and just go in and pick it up so I don’t have to wait long. In the end, I came and they told me that they weren’t there, the money wasn’t being returned, the order in the app couldn’t be canceled, and I didn’t want anything else in return because they were all tasteless. Terrible service and overall
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December 2023 by Reina Garcia
I usually don’t write reviews but I’m mad because I ordered a coffee and went to work. I got the toasted white chocolate something or other but I didn’t taste the coffee till I got to work and it literally tasted like black coffee it literally had no milk in it. It feels like such a waste of money and this isn’t the first time this has happened and it’s not like I can just fix the coffee.
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November 2023 by Juana
Coffee …pure hot flavored water…absolutely a waste of money. I don’t think this place understands what hygiene is. Decided to give them a second chance and once again disappointed. NEVER again.
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October 2023 by Sheroz
This Dunkin it’s supposed to be open 24 hours . I come in they have the door locked because they don’t want to take orders . The gas station worker closed the door . He didn’t want to open , telling me to come back in 10
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October 2023 by Deborah Richardson
nothing to say positive it's best for the community to shut it
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September 2023 by RANI YAFAI
This is by far the worst Dunkin ever. The counter is dirty. They get orders wrong. They are rude. They talk and argue behind the counter while customers are waiting. Its really bizarre how bad this location is. This also happened to be the only Duncan location I know that is owned by Egyptians instead of Bengali or Indians. Don’t they teach customer service skills in Egypt?.
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September 2023 by the traveler
I don't know why if somebody doesn't like his job keeps doing it !!!! Go home lazy ppl and don't give attitude to customers, i'll never come back to this DD store, rude, disrespectful, they should be fired all of them.
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September 2023 by Jama Jeck
Not polite bad service ???They didn't give me my online orders ???
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September 2023 by Horrors USA
I don't know why if somebody doesn't like his job keeps doing it !!!! Go home lazy ppl and don't give attitude to customers, i'll never come back to this DD store, rude, disrespectful, they should be fired all of them.