-
March 2024 by Yudvir Singh
They have a always washroom out of
-
February 2024 by MAVE STARKS
This DD location was very untidy to say it was only approximately 11 a.m. We had to clean off our table. There was trash all over the floor. Chairs were all over the place. The employees seem not to be bothered by the mess in the dining area. My elderly mom couldn't use the bathroom due to it being out of order. Personally, I believe either it wasn't clean or no one wanted to clean up after customers. So, after buying coffee and breakfast, we had to walk back to her doctor's just to use the bathroom. If they would tidy up this location, I think they could get a better rating from customers.
-
January 2024 by Leah Hafford
Completed a mobile order (just a few coffees) went in 15 minutes later and order wasnt ready..no big deal waited another 10 minutes and asked several times about my order, kept being told they were working on it. People came in to place their orders (food, lattes, etc) and were given their items before me. The girl working the coffee station, kept walking away and taking orders and grabbing donuts while there were 2 other employees already doing that job. Finally an employee said thay I had been waiting a long time for my coffee the girl made an excuse that it was because I had a large complicated order....it was 2 coffees with a pump of sweetener. That dunkin seems to always have problems and employees who aren't very friendly with the customers...not to mention coffees that are less than half full.
-
January 2024 by Crazy Channels
Dirty storeBad managementRude peopleI don't even want to give 1 star
-
December 2023 by Alexander Grundwald
The employees are extremely rude and they always get your order wrong. They also have the smallest Boston cream donuts.
-
November 2023 by Ashley Hernandez herrera
Literally the employees there are so rude and look like they don’t feel like working , this place really needs to hire new people. I came in with my boyfriend and it was my first getting baskin robins and I ask him questions and he just tells me to go check the ice cream fridge and then takes the next customer , I wait for about 12 minutes to be attended again and ask for a waffle bowl and he tells me I only have the choice between sugar cone or a small plastic bowl. I then get 3 donuts and he rolls his eyes , like if you don’t feel like working then don’t go on shift , you guys really need to teach the people you hire some respect.
-
October 2023 by Adam M.
Donuts are in short supply. As are the chairs. More than half of the chairs are missing. The windows are absolutely filthy on the inside. This Dunkin' used to be nice.
-
September 2023 by Nadine F
Place is dirty, unkept and the employees are over being over worked. Dirty tables, dirty floors and lifeless employees. Used to be the place to go for coffee in bay ridge. I rather give my money to the small business owner then this
-
September 2023 by Fawn G.
Quick stop at my local DD.. just wanted an iced macchiato. No line , no hassles and surprisingly clean.Needed to go back and ask for more caramel in my drink but otherwise a nice afternoon pick me up.
-
August 2023 by Maria Sellars
Very clean cashier was
-
August 2023 by Larry G
Understaff slow but it’s ok. Very slow…
-
August 2023 by Candace Amara Elizabeth McKenzie
I came in to place a simple order of two donuts and the cashier thought that walking off and answering a personal phone call was more
-
June 2023 by Martin V.
This Dunkin franchise needs help with hiring proper staff & training. The language barriers & poor work ethic put a strain on the customer service as many errors are made during the making of the order prolonging the line. It’s clear that the staff are personally acquainted because the dramatic debates they have amongst each in other (in their language) it’s highly unprofessional & unpleasant. What’s worst, is unusual activity happens in the parking lot making it difficult to even park there. I encourage everyone to go to the Dunkin on 87th & 4th Ave.
-
June 2023 by Maria Smaragdas
I've known people who don't want to be at their jobs but the employees at this Dunkin' donuts/Baskin Robbins takes this to a whole new level. I walk into this place asked for a scoop of chocolate and a scoop of vanilla. I'm told that they have neither. Then the employee tells me to look in the freezer cause. It's cheaper to buy ice cream that way. I told her I didn't want that and instead. I decided on the world clash chocolate which was obviously in the freezer, The employee looked at me and said the ice cream is too hard for her to scoop. Just tell me you don't feel like working and I would respect that more than the b******* that she gave me.I don't wanna blast who it was but this was a Sunday at 7:50 PM.
-
June 2023 by Nola
Your standard Dunkin' but the service is horrible. Counter service lady is rude. Won't come back when in town.