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October 2023 by armani clare
Pretty decent guys. Trucks depend on which one you get. Mine needed an alignment.
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October 2023 by sanel huskanovic
got charged $26.21 for not filling up CORRECTLY - now that's five star customer service, who ever runs your show big time thumbs up
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October 2023 by Karen Oh
Super nice staff on phone and in person, online system works really smoothly for rental once you get set up with an account and pricing is great. Being able to pick up/drop off at any time (Corporate Accts) makes it super convenien too. I rented a 15-passenger van and got a super clean, modern Ford Transit which had all these gadgets (touch screen panel, sensors galore). Made the trip for everyone super comfy and easy.
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September 2023 by Katie L.
Don't get on their mailing list, they'll send you political/opinion stuff. They just sent a blast today and alienated a lot of customers. So unprofessional.
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August 2023 by Will Sherer
Edge is just consistently better than their yellow or orange/white competitors. And their rolling stock is always in great condition. I’ll always turn to them first when I need trucks.
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August 2023 by J. Ricardo Sanchez
Writing a Review about the good Customer Service received by the two employees at Edge Auto Rental. I had dropped my earbuds a few weeks back in one of their rental vans. Called to see if they had a Lost-and-Found, and they did! They did have my earbuds and they kindly returned them. I have to say that's pretty darn honest.Thank you guys, you know who you are.
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August 2023 by Block 21 F.
The worst and most incompetent rental company I've dealt with. Don't go to them for any of your production needs.
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June 2023 by Hec Mel
Someone driving their company van destroyed my car and now contacting them is impossible!!!!! I have video of it.
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June 2023 by Tony R.
I have been dealing with this company for a very long time. I have normally had a decent experience but this past weekend was the absolute worst. I had a reservation that they decided to cancel and had no other refrigerated vehicles left for me. It has caused a big problem for my company. I will never recommend them again. The manager I have dealt with for the last few years is no longer there and I couldn't get in touch with the new one. I am heading back to CC rentals now. I attempted to call them yesterday and it took forever to get someone on the line.
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December 2022 by Riij G.
These people are only open to making money by exploiting others. Worst service. We requested for a freezer truck and that thing barley got to 36 degrees. On top of that they claimed that we filled gas in a diesel engine which was not the case cus it clearly mentioned on the gas tank it was gas, when I gave them the proof then they said we damaged the exterior luckily I had taken pictures before I left their yard. They scumbags I 100% won't recommend them to anyone.
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December 2022 by Will Wondra
Poor experience in a one day rental. Have had success before but being double charged as we speak and they are unwilling to adjust. Very disappointed.
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August 2022 by Kirk McDonald
Booked refer van 1and half months in advance I called 2 days b4 pickup and was assured everything was fine. The day b4 schedule pickup received call stating because of routine maintenance no refer vehicles were available, causing me to spend next 18 hrs looking in the tri state area for a vehicle, no luck leads me back to edge. Who only have a more expensive non refrigerated vehicle available. No competition could be given and was charge 407$ additional to the higher paid price. Not to mention the 6 coolers that had to be purchased to keep product cool. Never again. Stay away from this place!
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October 2021 by Cristina Cruz
I’ve been trying to reach this business for the past 2 months. One of their trucks backed up into my car causing major damages. The driver didn’t bother to call the police to file a report instead they left a note with fake call back information. Till this day I have not heard from anyone from this business to assist with this issue.
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October 2021 by Layla Bird
This place is the worst - overcomplicated, very poor customer service. You're much better off going to CCs. Don't waste your time.
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September 2021 by mangia nyc
UNRELIABLE - UNPROFESSIONAL & RUDE. Booked a truck two weeks in advance for tomorrow’s large catering event, fully prepaid - only to find out by accident that they canceled the booking cause they just run out of trucks. Not even a phone call or an email to let us know! DO NOT HIRE THEIR SERVICES.
