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February 2024 by Benjy Horowitz
Would give 0 stars if I could. I booked an appointment in advance and after I was rudely told to wait in the corner for 20 minutes I was told that they couldn't service my car because they didn't have the space. And the staff was extremely rude. Save yourself the headache and go to a real mechanic.
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February 2024 by Anthony carrubba
Had a great experience. Excellent customer service!
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February 2024 by Conscious Lifestyle
Hey guys . Victor is the best person to go to. He will explain everything to you in depth and take good care of you !
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February 2024 by Rachel Dreifus
Robert, our Service Advisor, was amazing!
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February 2024 by Annesha Seetaram
Victor Paredes service advisor was a pleasure to deal with. He was able to get my recalls taken care of in a timely manner.
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February 2024 by A C
Great service! I was extremely satisfied and can’t say enough good things about Carmine. Courteousness and professionalism at its best!
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February 2024 by Andrew Gordon
Thanks Victor for your help. You were really great.
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February 2024 by Mohammed Elhadary
I would like to convey my heartfelt thanks for the exemplary service provided by Mr. Carmine Pennella ( Service Manager). I am truly grateful for the positive experience and look forward to continuing my relationship with your service center for all my future automotive needs.
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February 2024 by Michelle “Meech”
I had a good experience, my car was ready within the time frame I was given, I had expected a very long wait but I was pleasantly surprised how swift my service was. Thank you Empire Nissan
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February 2024 by T A
Everytime im in empire i get treated like royalty...thanks to the man himself prince Ali...great service and awesome delivery....thank you everyone for this wonderful experience....
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February 2024 by Ish V
Smooth sailing from start to finish. Jack, my service advisor was great. He recommended the best service package for my vehicle which helped me save some money. Most importantly service was completed by the time promised, can’t ask for better than that.
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February 2024 by Toya Amado
Great service
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February 2024 by Daniel Ali
Ali Fares is the best service advisor I have ever worked it. Words can’t express how grateful I am to this man. First time I got there late, he accepted the drop off and mind you, my car was making loud weird noises and had an issue with the transfer case. I also had other issues with my car and he was able to help me out and have it all fixed at an affordable price, no great changes to it either. He also walked me through exactly what was wrong at each points. He worked with me, he was very patient, very friendly, just a really down to earth super nice guy. He’s become a valued friend to me. I guarantee if you work with him, you will not be disappointed. It’s so funny, he tells me he appreciates me and I’m like, man, I appreciate you! lol. Thank you Ali!
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February 2024 by Nurcan YILDIZ
5 stars for my service advisor, Jack CHANG!! I was there today for recall! My first service advisor was Ali Farel (?) he kept me waiting and a sort of ignored me with a rude manner! And Jack saw me waiting there and helped me, explained how long it will take... very politely! and i got my car on time as he promised ( it could be longer and would not be an issue bcs of his nice and respectful behavior!). It was the first positive experience in Empire Nissan, so far!! Thanks a lot Jack CHANG!
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February 2024 by david fernandez
Had a good experiencing Empire Nissan to get my vehicle serviced. Nissan representative Jack Cheng was very helpful and professional.
