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August 2023 by Dick Wong
Lucy and the staff at the Bay Ridge branch were very friendly, attentive and helped me with my transactions. She and the staff also put their resources to work on an online banking issue and will get technical support involved
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August 2023 by Chris Arlia
Excellent service. Had a request, and the bank manager and staff were eager to assist and resolve my issue. Thank you
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November 2022 by Lin Maida
The employees here care and are friendly.
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October 2022 by Fangyang Shen
Jo Ann is very outstanding, professional and detail oriented loan officer. She always provide excellent services in helping and supporting to solve any problems during and after the loan. I would strongly recommend Jo Ann and like to work with JoAnn.
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October 2022 by Florence Saviano
Joann Libretti has been our customer relations manager since we opened MHR tax services 5 years ago. She is very knowledgeable and accommodating to all our business needs and working with her was an absolute pleasure. Her staff is phenomenal as wel
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October 2022 by Joan Stewart
I have been obtaining mortgages thru Empire State Bank with JoAnn Libretti and her team for years. The knowledge and patience that JoAnn has makes the mortgage process go smoothly and quickly, anyone who needs a mortgage should definitely reach out to her!
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October 2022 by Anthony Mussolino
JoAnn Libretti and her team over at ESB are some so the most knowledgeable in the business. I’ve been with them for years and they’ve coming through over and over. Don’t hesitate to reach out to them for all of your mortgage and banking needs. Old school local banking done right!!!
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October 2022 by Charles Martino
JoAnn is an awesome relationship manager for Empire, wether I needed mortgage for a building, a credit line, account management, or help with a PPP loan she is always there to help.Professional, knowledgeable, and willing to work for your business!
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October 2022 by Romeo Jones
Exceptionally competent, knowledgeable and expeditious professionalism, with an exemplary sense of responsibility and commitment. I would wholeheartedly recommend ESB to all my friends and family, without reservation. My sincere thanks
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October 2022 by Angelo Puma
They were there when the big banks were not to help out in bad times. There is a lot to be said for personal relationships. Thanks
