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March 2024 by Dennis Morrissey
Alex is an absolute a**. I walked in for my reservation and after seeing my out of state license and debit card, his immediate response was “we have nothing to talk about.” The attitude is wild but the audacity from someone 5 foot 2 was even crazier. I asked for further explanation and with a sigh like a child I got asked if I had a credit card. I said no since last time I never got my security deposit back and had to fight for it and wasn’t doing it again. Hell, I had to call someone ik in the company to look into it and someone at that location just never put everything in properly so the car wasn’t processed back in. So no I wasn’t giving them a credit card. Without even looking at his computer he shrugged as if it wasn’t his problem and actually brushed me off. The other guy when he came back was the total opposite, nice and communicative. I’ve rented dozens of cars from enterprise since mine always breaks down (Hyundai) but this is the first time I’ve had attitude for no reason with zero explanation. I’d rather pay more from a competitor than go back, absolute joke.
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March 2024 by hannah Grossman
I had a great experience. They were friendly and organized. The process easy and quick.No complaints!
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February 2024 by Miriam Vasquez
Second time visiting this office. Very clean and amazing car for renting purposes. Can not be more pleased! Staff was very professional.
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February 2024 by Kay James
I rent from this location every time I’m traveling with my sister group or grandkids because my car is not that spacious. They have top notch customer service, reasonable pricing, and good vehicles. I always plan to drop off on Monday morning before going to work, since they are closed on Sunday. I’m a stickler for great customer experiences so if they didn’t have it, it would be one and done for me but I am a repeat customer.
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February 2024 by Victor Anbeh
Avoid this place at All Time. Complete scam and Fraud They will try to upsell you and if you use your debit card there is an issue. Alex is Extremely rude and very unprofessional and poor customers service.
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February 2024 by Ivan Grankovsky
Realy good place to rent a car.Frendly stuff and good variety of cars to rent.Recommend to visit and use their services!
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February 2024 by Jay Torruella
THE BEST ENTERPRISE I EVER WENT TO FAST & RELIABLE SERVICE . GOOD SELECTION OF CARS . ALL THE WORKERS ARE AMAZING ESPECIALLY DANNY THE MANAGER
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February 2024 by Руслан Агеев
Everything worked out great! Thank you for providing the car for our trip to San Francisco. The guys did everything quickly, without any hidden questions. Especially the manager who handed out the car. Deserves praise!My rental number is 317PVP, I drove from east to west without any problems!IMPORTANT! For tourists from the Russian Federation, with foreign debit cards. They are adequately accepted and work.
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February 2024 by Kristan Andria
Wow Sush SooDeen went above and beyond to make my rental experience amazing!!! top notch service highly recommend A++++
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February 2024 by A Shafi
I needed a rental asap and had a difficult time getting through to any of the branches. Danny at this location was a lifesaver. He is very professional and kind and made the entire transaction smooth from start to end. I was pleasantly surprised and highly recommend working with him. Thanks again Danny!
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February 2024 by Ivan Alexander Diaz
I pop by just for a few questions. The lady who had me was more than helpful and patient with me. All questions were answered respectfully and professionally.
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January 2024 by Danila Nicotra
Great customer service at Sheepshead Bay location for both pickup and drop off! Car was smooth and greatly priced for the holiday weekend! Will be back soon!:)
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January 2024 by Malik Blakk
The best enterprise I've ever been to the staff are great. GIVE THE STAFF A RAISE THEY DESERVE IT
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December 2023 by Edward Burke
Place has great staff and great cars at a affordable price if you decide to go to another that would be a mistake always reliable always there for there customers thanks for all your help and real easy rentals I’ll be back again soon !.
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December 2023 by Kate Gindinova
I had the most pleasant experience with this Enterprise. Taurian helped me get settled into my rental vehicle which was upgraded from a compact car to a Dodge Charger. I had the best ride through New York City in this thing and the return took under 5 minutes. Really appreciated everyone/s help and the great condition of the cars. Would come back here any day!