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January 2024 by Monika Zoltak
The worst gym ever! We transferred from Equinox Nomad which was huge and still need to pay the same price for this always crowded, small place. The manager is ignoring emails and not responding. AC is not working and it’s always hot in there. Not worth the money!UPDATE: Equinox you’re not taking seriously our feedback, nothing really changed, it’s still hot in here and whenever you come you need to wait to find free space. And the manager responded to me - I’ve never wrote him an email…my husband did (a few emails) he never received the answer.
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September 2023 by Stephanie Johnson
This gym is the reason I left equinox. I used to have an all-access through work and would frequently go in Manhattan, but when I moved to Williamsburg it became harder to visit a bunch of different gyms so I decided to just stick with one location.Equinox as a brand is truly nice. I love their classes, the towels, the sauna, etc. It's expensive but I found it worth the value. But this establishment is WAY too crowded. They don't have sufficient locations in Brooklyn and overcrowding is clearly a problem they've avoided addressing if you look at the reviews. Also the comments are right, the staff can be a little stand-offish.I was considering rejoining Equinox but it doesn't seem like the situation has improved. Maybe wait until they have more locations before you sign up.
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July 2023 by David Cho
I think this location is really nice! It's decently sized considering everything around the area is tiny so it actually is pretty big considering that but the layout is kind of weird because you have to go upstairs for main gym floor then you have to back downstairs for the locker rooms/yoga room. It's nice that they have multiple fridges filled with the wet towels that smell divine!! And the one other cool thing is that they have the recovery haus thing where you can just float and relax.With all that said though, the reason for just the 3 stars is because the cleanliness could be a lot better in the locker rooms. There was a lot of black mold around the shower booths and the bathroom area was pretty dark too with toilet paper just thrown everywhere and such. So it didnt really feel clean but other than that the gym itself was nice and the locker rooms were also pretty spacious too
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July 2023 by Alejandro Potes
Overcrowded gym, no hot water for over a month, mold in the showers and extremely rude staff. Personal trainers treat regular customers like second class (as if we wouldn’t pay for our monthly fees). I have a heard a personal trainer tell someone to move to other place because her clients pay more.Not the luxury experience Equinox advertises and definitely not what we paid for.
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May 2023 by Aldo (Aldogo)
This gym gets so overcrowded sometimes it’s so stressful and frustrating that cancels the benefits of working out… why am I paying $275 dlls a month if I can’t use the threadmills, or having a relaxing use of the steam… I even have to wait for towels because they run out. the only reason I come here is because it’s close to my apartment.May update: still overcrowded, still not addressing the cold water issue. I know cold showers are supposed to be healthier than hot showers. But it would be nice to be an option and not the norm. Going at peak hours is a nightmare, you have to wait for most of the equipment. It’s really frustrating because you are paying a lot of money for a quality gym. I brought some of these issues at the concierge, their answer: upgrade to the all access location so you can go to another gym. GREAT SOLUTION PAY US MORE MONEY. Like I said I only keep going there because it’s close to my apartment and I enjoy the steam. But man this location keeps getting worse.
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May 2023 by Sam
Consistently the most crowded equinox in nyc. Be prepared to wait for a locker, wait for a towel, wait for a shower, wait for equipment, and forget about using the steam. Also, probably related, one of the dirtiest clubs in the system. Equinox really needs more Brooklyn locations and at least one more in Williamsburg.Update: it just keeps getting worse, showers won’t drain from over use, classes book up as soon as they open. The situation is dire.Update: somehow it gets worse, today it’s no hot water. And as far as I can tell there’s only one spot to fill a water bottle and that’s a trickle.Update: don’t forget to finish your workout with a nice room temp eucalyptus towelUpdate: it almost feels like they’re messing with us (me?) at this point. Still no hot water, it’s been weeks. And somehow no water and STILL no towels. Newest trend, they stopped cleaning the cycling studio between classes. Gross.Weekly update: somehow still I hot water. None of these issue above have even been slightly addressed. I’ve been leaving these updates for over 2 months and it’s just keeps going downhill. Newest issues: showers don’t turn off. They just stay on, more wasteful than anything else. Also, people put things into the soap and shampoo bottles. No idea what this is about but it looks like used tissues. Beyond disgusting.Update: just because I’ve been quiet for a bit doesn’t meant things are better. It’s mid April and the club has not had consistent hot water since January. None of the issues in this review have been at all addressed.Update: the yoga studio is FILTHY. Stinks like a high school locker room, mats are covered in other people’s hair, and sort and grime everywhere.
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May 2023 by George Lin
The men's shower room has been providing cold water only for months.This is not something you would expect when paying $300+/month for the membership.
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April 2023 by Lodi Ibrahim (Lincoln)
Staff at this location are nice. However, membership cost does not equal to the value of the facility, overcrowded, shower is always full along with the steam room, especially on the peak hours. Additionally, the hot water is gone every other day. writing this review because for the last five days, there was no hot water.
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April 2023 by Tyler Green
Crowded during any peak time. Fine if you can use it during weekdays before 4pm. Needs an East Williamsburg Location. Also the heaviest dumbbell weights are near the floor and slightly underneath the lighter weights. So difficult to access the heavy dumbbells without risking your lower back.
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April 2023 by Anthony Tse
Bathrooms are moldy and unclean. Toiletry bottles are covered with orange mold, and it seems like the body wash and shampoo is diluted with water. Bathroom is frequently low or nearly out off towels. This place could use a deep cleaning!
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March 2023 by Aldo Gonzalez
This gym gets so overcrowded sometimes it’s so stressful and frustrating that cancels the benefits of working out… why am I paying $275 dlls a month if I can’t use the threadmills, or having a relaxing use of the steam… I even have to wait for towels because they run out. the only reason I come here is because it’s close to my apartment.
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March 2023 by Matthew Merrill
zero stars, if possible. this gym is so small and overused that it’s impossible to get on any machines. literally every single one is in use.
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March 2023 by Tatiana Frank
It doesn’t matter what time of the day you you come you will have to wait to use any machine on the floor. I spend so much of my time at the gym just waiting and it’s really frustrating when you’re using multiple machines and have to wait 10 minutes after each exercise, a 45 minute workout takes 75 minutes. If that weren’t the case then it would be a good gym, that’s my only complaint is I can’t actually use anything when I need to.
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February 2023 by Nikhil Kanade
The only reasons I am not giving it less than 3 stars is because of the staff.Equinox desperately needs to open a new location in the Williamsburg area as this one is far too small for the amount of traffic it gets. Trying to workout before or after work can mean 10 minute waits to use the equipment, as well as needing to climb over one another in the changing rooms.Instead of investing in what feel like niche amenities (like cryo chambers for an additional cost), it would have been more helpful to expand the changing rooms (if possible).Given a fair amount of Williamsburg equinox users are predominantly using this location, at minimum they should offer a single location membership tier, as we really don't get any of the benefits of the multi access.Ultimately the value here doesn't really justify the price.
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February 2023 by max miller
The bar is just so incredibly low. Horrible staff (besides the trainers) who care more about the free membership than doing their job. Hard to believe this is an actual equinox location