Etsy
Hours:
117 Adams Street, Brooklyn NY 11201
Hours
About Etsy
Etsy, a popular online marketplace, has garnered mixed reviews from its customers. While some users have had positive experiences, others have faced various challenges.
One customer expressed frustration with being unable to access their account without a six-digit security code that never arrived, hindering their ability to download an important order. However, the issue was eventually resolved after the customer was contacted by an Etsy representative.
Another customer experienced a concerning situation where Etsy deactivated their listings without prior notice, despite the items being within the platform's guidelines. The customer's attempts to communicate with Etsy were met with limited response, leaving them unsatisfied with the lack of explanation and resolution.
Regarding sellers, some customers have reported issues with delayed deliveries and poor communication from certain vendors, such as Divine Silver Ornaments. However, Etsy has been praised for its responsiveness in addressing these concerns, including issuing refunds when necessary.
Despite these challenges, Etsy has also received positive feedback. A new user expressed confidence in the platform after experiencing a swift and satisfactory resolution to a problem with an unresponsive seller.
Overall, Etsy's performance seems to be a mixed bag, with both positive and negative experiences reported by its customers. While the platform has demonstrated its willingness to address issues, some users have faced frustrations with account access, seller responsiveness, and Etsy's own communication and support.
Most Recent Reviews
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October 2026
It is 2 months after product was to be delivered and I still have not received it yet.
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September 2026
Etsy.com - What a BIG crock of shit! DO NOT MAKE PURCHASES FROM THIS COMPANY. Charged my CC. Then I receive a message “order cancelled.” However, they have $1000.00 of my money for the next 3-5 days!
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September 2026
Their website redirects you to links that you specifically *didn't* click on. Very difficult to use.
More Comments(228)
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0.21 miles
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Brooklyn, New York