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November 2023 by Valerie Sutton
Terrible place! Do not use this place for storage. Both elevators are consistently out of service. One elevator is understandable but what type of business would have both elevators out of service during the prime time of the month (end/ beginning) when people are visiting their units the most? This has been my experience for the past year. On top of all this, the front desk attendants have the worse attitude in the world. Recently, when people came to inquire about how they can get items downstairs, a young woman at the front desk responded, "I don't know how to repair elevators so I cant help you". Trust me, don't use this place for storage.
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November 2023 by Ronni Thomas
This place is awful pretty much through and through - I gave two stars because they at least keep it clean - but there are only 2 elevators for the entire space and usually one - and occasionally even BOTH are out of order. Carts are pretty scant. Far too many options in the area to settle for this one sadly…
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November 2023 by John C.
Very rude employee's, elevator broken for almost 1 month very busy location very long wait for elevator.
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October 2023 by John Chhim
Very CLEAN storage space!! Great customer service!! Recommended!!! Affordable prices! Special thanks to Lisa and Mike for the warm welcome !! AAA++++
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September 2023 by Marck Diaz
This storage spot has been great. Clean and the customer service provided from Lisa has been amazing. The prices and sizes are very accommodating. I highly recommend you come store with the staff at the sunset location, I promise you won’t regret it.
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September 2023 by Ahmed Mohamed
Lisa has provided great customer service since day one. I highly recommend this facility. Property is always clean and the customer service is always on point. There is no problem that can’t be resolved.
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September 2023 by Amanda Durney
While looking for a unit to store material, I called Public Storage and had the pleasure of working with Chantele. She was very professional and helped walk me through the steps of renting a storage unit. Chantele also took the time to make sure I understood how to properly access the building and answered any additional questions that I had. Need a facility that is clean and has accommodating staff? Definitely reach out to Public Storage, you won't be disappointed!
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August 2023 by fares esa
Very friendly atmosphere, friendly crew, very informational and honest. Very very helpful didn't try to push me aside and assign a storage room for me took the time to show me and asked if it meets my needs. I'm a very happy customer at public storage. Also I see some reviews complaining about elevators, I've been here several months and 1 elevator does go inoperable but they fix it as soon as possible, haven't seen 2 elevators out at the same time. They have signs that say "don't hold elevator doors because it will leave it inoperable," but people don't like to read or listen. I highly recommended this to my family and friends, close, convienent, and secure.
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August 2023 by TGM Empire
Lisa and Orquidea has provided top notch customer service, the facility is clean and well kept. Prices are decent. I’ll recommend this faculty anyone looking for great customer service.
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August 2023 by Flaco Tay
It’s always a great pleasure when I come to sunset. Lisa alway greets me with a smile and is always available to help and come up with solutions with any of my endeavors. I’ll recommend anyone to store here.
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July 2023 by Smangiee s
I came in the other day to ask a couple of questions and the staff was extremely rude. They acted as if I was bothering them at work. They didn’t want to give me their names but I heard the other worker call the rude girl who didn’t even put down her phone, oricida? Needless to say, I won’t be storing my things here.
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June 2023 by Rowida Abdelhafez
This was my first time renting a storage unit, and I had a lot if questions and concerns. I’m so thankful to all the staff members working with me, especially Chantele for guiding me through the process with kindness and patience. 10/10 experience!
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June 2023 by ALBINA МАК
We are very grateful for finding this storage place in our area! And we want to give special thank for Orchidea for her assistance and help us to make right decision about size of the storage space, thank you for her attention, kindness and her smiling face, it’s very important nowadays.
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June 2023 by Patrick Meyers
Clean and safe... That's just about it. At least one elevator is ALWAYS broken. Many time BOTH have been broken. Been stuck in their elevators before.Got a good deal on 2 storage units, within 6 months price increased substantially.
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May 2023 by Rowida A.
I was so pleased with my experience here that I had to write a review about it! I recommend that everyone ask for Chantele personally; she was an amazing help. She was very professional and very kind and let me view the units, and explained the process thoroughly before I made a decision. She was also very accommodating and a great conversationalist. 10/10 experience.
