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November 2023 by Sabrina Lewis
Nicole was really helpful! She has great customer service! I also appreciated that the units were clean and not full of dust also that you didn’t have to climb a ladder to get to the top one. Definitely would recommend!
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November 2023 by Sara Ricci
Very pleasant experience. Nicole was so patient with me, answering all of my questions and even helping me compare unit options and choose one that best suited my needs. She was very professional and informative.
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November 2023 by Dennis Knight
My experience with Nicole was pleasant and profesional. She was knowledgeable about the services her company provides she was very friendly and helpful. By
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November 2023 by EM0JIb KN0WiN
Nicole and the team at Newport are amazing! Extremely knowledgeable and informative. Very kind and friendly staff at this facility
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November 2023 by faith sanders
Lateisha was excellent in servicing me today and answering all questions and concerns I had with pricing of the units and how Life and Storage is customer-focused and wanting to make the best of our experience.I also previously inquired with the manager Neeko who displayed similar qualties and care about my concerns upon my initial visit, which led me to lock in a unit.I look forward to storing my precious belongings under the care and keeping of the company and feel confident that my things will not suffer damage.
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November 2023 by Leslie Estevez
I recommended my daughter-in-law today to rent a unit and we received amazing customer service by Oscar and Nico. I have been a customer for a while and would refer my friends and family to this location for sure. Keep up the great work ??
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November 2023 by kayla soria
Oscar and Niko were the best workers that life storage have, furthermore Melo is an amazing employee and is need of a well deserve promotion to district manager. I recommend this location for everyone
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October 2023 by V S
Neeko & Roman were great, courteous, and made the storage moving process fast, easy, and simple both on the phone (with Roman & Neeko) and in person(with Neeko). Now, 0 stars are given for the covering manager Oscar on 9/28/2023 at 12:48pm on his absolute incompetence and lack of forethought on anything. It truly felt like I was dealing with a moron. He refused to keep the loading dock doors open when we had told him that we needed the doors open because we're going to be moving our stuff in throughout the day. He told my boyfriend that he kept it locked because he didn't want pigeons to fly in. When I went and asked him the same thing, he told me a different story of keeping them closed for "security purposes" because he doesn't want anyone to just walk in." Nobody can go into the office without a manager letting them in, and no one can go upstairs without a code, which means security is already well taken care of. Other than that being the stupidest reasons I've ever heard in my life, i think he's just scared of the area that he's in and doesn't want to admit it. He should not be a manager of anything. He is completely incompetent and an absolute fool. I can't wait until Neeko & Roman come back. Please NEVER EVER let Oscar manage this 252 Newport location ever again.
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September 2023 by Josette Zidor
First off I would like to give a big thanks to Roman for his amazing customer service. He was super helpful with helping me find the most appropriate storage space for my items. He was friendly, courteous, personable, professional and kind.I had so much bins to load by myself, he periodically checked on me to see if I needed some help. Although he was working on his on today but he still took the time to follow up with me. I had trouble locking the gate he personally went upstairs to help me with a smile on his face from the time I came in to the time I left. He literally went above and beyond to provide amazing customer service. Also I want to thank Nekko for helping me when I had no where to keep my belongings after the elevator access closed at 7pm. He was so patient and helpful. Amazing employees. I’m satisfied with my storage space and hope other customers choose this place as an option.
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September 2023 by Shakeila Mckay
Neeko was great . Very professional and knowledgeable. He was very helpful in assisting me today . Job well done Neeko ??
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September 2023 by shakira salmond
I absolutely love the staff here . They are polite , prompt , and resourceful. The store manager Roman was a delight to work with as he was polite and respectful. He was also able to get me discount being that I’ve been a meme for so long . Run don’t walk to Life storage on Newport . Ask for Roman For sure !
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September 2023 by janelle alleyne
This location!! Absolutely amazing! Perfect service , very attentive and the space is great size for what I was looking for. I had the honor of working with Neeko . He was very helpful 10/10
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September 2023 by Kay Waterton
Neeko helped us set up our unit with ease. He’s super friendly and helpful every-time we come in. He’s the best at the office!
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August 2023 by supreme imagery
This location had the most honorable staff the guys there were gentleman, very patient, professional and they made my visit very easy and simple thanks for having great staff I appreciate it
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August 2023 by Nico Fleury
Such a wonderful store. Definitely came a long way. Clear to see the staff has been working VERY HARD!
