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January 2024 by Eyhana
There are so many issues with this family dollar that it's hard to know where to begin. Firstly, they don't open when they say they do, and even when they do open, it's at 8:30 am, not the advertised time. The floors are often dirty and cluttered with products and other products are still in boxes sitting on the hand trucks. The employees are unhelpful and unfriendly, making it difficult to get any assistance, and when asked a question, they either ignore you, give you an attitude, or speak in a monotone voice. Most of the products are still in boxes, likely because the staff is too lazy to unpack them. And when you do find a product on the shelves, it's either broken or misplaced. Despite having multiple employees, there is only ever one register open, causing long wait times for customers. It seems like the only time they open a second register is when there are numerous verbal complaints from frustrated customers.
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January 2024 by יוסי אמיתי
An excellent store for household products has a large selection of cleaning products, cookware, electrical products and food, all at excellent prices. It pays to buy at this store. It's a bit disturbing that they don't have convenient bags for big things, they don't have suitable bags, and even the small bags don't have handles, which is uncomfortable. In short, recommended!
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December 2023 by Blimi
Disorganized and unstocked
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November 2023 by AMY T
This place is cheap but isn't worth it. Manager is very stank she has a attitude all day long, doesn't help out the customers nor her own employees always walking around acting like she's working but she's actually gossiping.. it's very dirty as well.. don't go here there's always a line of more than 15 ppl because they only put one employee behind register. Place says its open since 7am is a LIE. They open after 8:30am >>> HORRIBLE PLACE ! ×100
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November 2023 by Wendy
Conveniently located. Line is super long and they are understaffed.
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October 2023 by Martina Bellevue
I was really surprised by the prices.. Good value for your money...I definitely will return.
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September 2023 by Anthony Sestito
The last couple of weeks,they only took cash, ridiculous, never will I go back, go somewhere else
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September 2023 by Suzie C.
This family dollar store is a shithole. The shelves are either empty or have trollies full of items that should be on the shelves lined up throughout the store, which is a fire hazard. This family dollar store is a dump at best. The shelves are empty or have trollies of stuff that should be on the shelf lined up inaround the store, which by the way is fire hazard. If you purchase something and is is damaged when you get home, they do not want to exchange it, even though your receipt will show you were there less and 15 minutes ago. They are so busy being prejudice and following the wrong people, meanwhile others are walking in and out without paying. If you are stealing stuff, you won't be foolish enough to stand on their long lines which are the slowest ever, and wrap around the store, to pay so they can confront you, would you? Most people walk right out without paying. People are leaving with toiletries, medication, exercise clothing, and even blankets, and then going across the street to sell the items at the bodega counter. I heard a district manager went to the bodega and confront them about the family dollar labeling on their store's merchandise. The ridiculous thing is that the bodega had already taken the items from the shelves by the time the officers arrived. He should have waited for the cops before walking across to the bodega. The store and its employees are a farce! Beware of the Guyanese female employee wearing the hideous gheri curl wig - she is the worse. She is prejudiced and believes she is superior to everyone else, despite the fact that she is only making $8 an hour, if that. The joke is on who I wonder?
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July 2023 by Patrick
I do not know how to even put into words how disgusting this place is. It is filthy through out the aisle. The inventory is horrible. Everything is scattered all around. The manager lady always has a stink attitude. She is not welcoming at all. No type of customer service at all. The lines can have about 15 people on the line and one employee at the register. They aren’t even trained to move fast. They take they sweet time. A lot of times some of the workers are on the phone while at the register. Just horrible management all around.
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July 2023 by Desmond Chow
This Family Dollar store offers a variety of basic household goods, food and drinks, as well as seasonal and occasional items. The store can be chaotic at times due to the constant influx of inventory, but the staff is friendly and helpful. Parking in the area is typical for Brooklyn, so be prepared to walk a few blocks.
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May 2023 by yvonne kenney
Nice big clean store great customer service staff is very helpful
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April 2023 by M G
The manager they call Jojo is disgusting and rude and will make u feel the need never to come back! She is mad all day following customers around the store or standing behind them looking in their bags!! She gossips all day with the other cashier’s! She is not Manager material she has no customers service skills!!! She greets no one! She is a disgusting Human being they pick and chose who the want to follow around the store… She is rude and needs to be properly trained… The store is filthy… she follows you all over the store, and then hides behind items
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April 2023 by Peaches Davis
You ppl hire anyone to run your stores! The managers aren’t knowledgeable about anything ! Do you train your employees before or after promotions? I would love to know. Who hires an employer who doesn’t know what a ruler is ? I just can’t with this store
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April 2023 by M G.
The manager Jojo is disgusting. She picks and choose who she wants to follow in the store and makes it very uncomfortable for you not to shop there she will not say nothing to you. She will just stare at you and whisper to the other coworkers, so that they can also stare at you. The store is still filthy and they're walking around gossiping all day.... last year she would bring a child with her to work and sit him in the last aisle behind some boxes on an iPad but yet she's in the store making the customers very uncomfortable... and when you asked to complain to the district manager, they tell you they don't know his phone number and they don't have a way of contacting him
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February 2023 by jeanette johnson
The mangent or sales working has a bad attitude some one tell her ,she need the costumer ,store line about 12 people she on register ,stop when I get there send me back to other register ,start blowing up balloons line up in the ceiling serval people just left without anything ,she just standing there looking. In blowing up balloons need nicer people working for you I won't go back there very uncomfortable ? so sad
