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January 2024 by Senia Lopez
On 1/13 at 3:35pm I walked in said hello and the lady did not greet back. At the end she didn’t even hand me the receipt I had to take it myself. Horrible customer service and sad thing is thatin this day in age companies don’t care and keep this type of energy in their business for us to have to deal with.
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January 2024 by lu hanyu
This place sucks. They don’t shipping your package without a ID. I forget to bring a physical one but i have a digital one. I ask the store manager to give me a price estimated but the store manager Nicole literally refuse to help in anyway.
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December 2023 by Sid Ok
The manager Nicole was disgusting. That's the problem with managers that don't lead by example, they bring down the name of big franchises such as Fedex. She actually said "Im not doing that right now, because its 7p". She refused to provide me service, claiming they have to lock the store at a certain time or the alarm will go off. yet she helped a bunch of other people after me. Refusing to provide service when I made it to the store before closing. I would just appreciate getting the treated with respect like any other customer. Horrible service.
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October 2023 by LKA
What a great experience...Thank you, kiari, the tall, slim young lady?, she offered endless, effortless help with hauling equipment, etc.I'm so thankful to her, and I'm terrible with names, so I hope I got it right!.I had to pick up 24 packages and luggage, and she helped me from beginning to end and with a smile ?. Now that's service!!.Thanks again, and I highly recommend this location! ,Kenneth
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October 2023 by Fito Lazare
People over there at that place are very frugal with the FREE supplies. Went there today and met this associate named Jossue who was very rude to me and with that said I think they can trained their associate better when it come to customer service. UPS which is literally on the other side and their people are 10 times better when it comes to customer service.
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October 2023 by Tristana Fiscella
Shipped out of here mid day several times and always encountered polite, fast service. Line was very short.
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August 2023 by abrar mahi
Came in here to drop off a package. It was very clean inside and spacious. The employees were welcoming and helped me promptly. Not to mention there was no line whatsoever. It definitely beats the UPS on junction which is ALWAYS crowded. Definitely a welcome addition to the neighborhood.
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May 2023 by Alex
I came to the store for my first time today to do an apple trading drop off and I had a wonderful experience with the representative Tatiana right at 9 AM. When I arrived she got me taken care of in Weston two minutes. Thank you for going to great job at this store.
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May 2023 by Cases Factory
Customer service lady was very rude. It was 9:30am and she was acting it was closing time. I was the only customer there to pick up my package. I asked her why weren’t my order delivered at my house she answered she wouldn’t know with her eyes on her forehead. FedEx needs to check on their customer service. I go to UPS across the road and they’re always nice to customers.
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May 2023 by J Z
- 1☆. Send an Enternational FedEx Priority.Schedule delivery in 2 days. It was finally delivered on 4th day. They MUST give me my money back, but they don't.
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May 2023 by Mimi B
Worse FedEx ever. I dread coming here to do anything. Need to work on their customer service and getting customers out quickly and efficiently.
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April 2023 by Carl Kearse
Online says this location closes at 9pm. The woman locked the door when I was walking toward the store at 7:02pm. FedEx is the worse.
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February 2023 by Shipo
Pleasant.. Crazy cool staff. Especially Ms Nicole... And the two youngsters (my apologies for not knowing their names)
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December 2022 by Jacquana Brown
Lahdon greeted me from the start and welcome customer service. In and out within a couple minutes. He was very pleasant and kind. Very rarely you will find service like this. A++++++ I will visit and look for him when I send packages again. Thank you so much.
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December 2022 by B B
So slow. There's only one other customer and I'm waiting for way too long because they keep stopping to answer the phone. The worker was nice. They just need someone to handle the phone so the line keeps moving. Also their machine was broken so after waiting, I had to leave without being serviced.
