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December 2023 by Brandon Perry
They keeps trying to deliver a time sensitive package to my business at 8 am. I have called a number of times to tell them our business hours. They say it will there tomorrow during business hours. Then tomorrow comes and they try and deliver at 8am again, and again and again over and over forever. been happening for days and no one is helping me get my package
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October 2023 by Ariel Torres
These individuals are the worse. How is this location still open. I just moved back to New York after studying in California. Shipped my items to my new location for the driver to steal the package or deliver it to the wrong address. My personal belongings and information is on that stuff so you best believe Fedex is going to be in big trouble if my ID is stolen.
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May 2023 by Xing G.
If I can give it a 0 star I would love to . Somebody need to do something about this FedEx place , told me my package was attempted three times for delivery when I had been home . I have a doorman in my building and said nothing had ever came from FedEx . Then the delivery guy made false update online. My package didn't require a signature and could've been dropped off to the mailroom but he didn't even attempt on delivering it. Then I had to drive all the way to this FEDEX TO PICK UP MY PACKAGE AND THEY WONT RELEASE IT WITHOUT A PROOF OF ADDRESS . The lady had such a bad attitude to me.
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May 2023 by Connor A.
They kept saying they attempted to drop my package off. Which needs a signature. But me and my girlfriend have been home all day. Multiple days. And no delivery. They delivered the package that didn't need a signature. But made no attempt to knock or buzz to let us know they are here. Also called the place and the girl had no clue what was even happening.
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February 2023 by William R.
Had the worst experience ever at this location. There was one employee(an older lady) that did EVERYTHING to help another customer that was there but the person I was stuck with made an already stressful situation worse. Had an attitude and very argumentative. I would pay any price to avoid this location.
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February 2023 by Vegita Gocu
My life changed the day I started working there. Now I drive tractor trailers
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September 2022 by Adam K.
I have a lot of shipments, mostly from Amazon and every time it is sent thru FedEx from Maspeth I have a problem!!! They are the most useless people on the face of the earth!!!!!! This time I ordered from a different company and it stated it would be delivered on Saturday but of course at 6:05 am they posted there was an exception that no one was home or the business was closed!!! First thing is they don't deliver that early, but if they did they would have been on my ring camera!!! They just do not want to do there jobs!! Secondly it doesn't need a signature it is just left there at my door but not FedEx!!! I had major problems with them, called up and was told I would get a call back but of course that never happened either!!! FedEx you are useless !!! Thanks for nothing but aggravation
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August 2022 by D D.
Looks like really they stealing packages. Was waiting for delivery in the evening yesterday on my balcony, received email that package delivered 5:40 pm. Im sitting next to my front door few feet away from my door. And invisible person from fedex delivered invisible package. Wtf. Where is my mohair fibers from Italy?
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August 2022 by Chanel R.
I had a package suppose to e delivered TODAY 8/10 and driver didn't ring my bell or even leave a sticky, was told that my location was unsuitable to leave package well they about to see me today and the cops. Stole something over $1200
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July 2022 by David R.
All these drivers are lying idiots..they say they made attempts and funny thing is they never leave a doortag. The freaking manager of these drivers needs to be fired. Why can't they have live tracking like UPS or Amazon. Oh wait because they would be caught in they lie.
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June 2022 by Joseph W.
I ordered a Lamp that was suppose to be delivered yesterday, unfortunately, the shipment is now coming tomorrow. Talk about incompetence
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June 2022 by Rommel T.
Suzette is the best! She was very thorough with helping me. Went above and beyond with the help and even educated me for future reference
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May 2022 by Francesca T.
Use a carrier pigeon instead of fed ex, they're completely useless. No one is helpful
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March 2022 by Fahad Z.
If I can leave a negative rating I would. FEDEX EMPLOYEES ARE STEALING PACKAGES from this location. I was supposed to receive a package yesterday. Yesterday morning the status was "on fedex vehicle for delivery", yesterday at 6pm the status changed to "pending" and today it changed to delivered at yesterday 2pm. Even though the employee marked it as unable to find package at 3:30pm yesterday. BE VERY CAREFUL. FEDEX EMPLOYEES ARE STEALING VALUABLE PACKAGES. I've had two stolen packages already both valued at $500 each.
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February 2022 by Alexa M.
This facility needs to be shut down immediately. This is the 5th package in the past year and a half that they gave lied about delivering and did not. I suspected my 2 brand new iPhones that I ordered from Verizon were stolen by a driver and these reviews are making me feel like I may have been right. After all Verizon packaging was pretty obvious. This most recently is horrendous as I am waiting for contacts and I paid extra to get custom contacts that take days upon days to remake. The last misdelivery I had a lady call me (luckily phone number was on package) saying she lived a few blocks away and they gave her my package which seemed important. Well it was important and she did a better job than the delivery guys. Clearly, something is wrong here but it seems that these corporations run themselves and they are too big to fail. Shameful.
