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July 2024 by Samantha Tan
Labeled as 24 hours on Google Maps when it’s not. A waste of a trip.
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July 2024 by Joan Encarnacion
NOT 24hrs
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July 2024 by Arnold
Is my second time go their those staff always give attitude they never help all the say wait customer service sucks their the workers is very dirty
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June 2024 by Ms Ksena
My favorite FedEx office in Brooklyn! People who work here are always super friendly, patient and helpful, especially Lea and Jelani :)
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June 2024 by Dakota's D&D
Staff seems selective in who they greet. Staff seems selective in how they do business.
As soon, we walked in the chubby one ( he face engery) with the glasses on had a look of digust on his face. There was one employee lending on the counter doing nothing. As soon as we walked in, the genetified customer saw we were on line waiting. Put still had the nerves to ask if this was a line followed by sounds of frustration as though she was waiting in the store for more than 35 seconds.
The chubby one was so happy to greet and acknowledge the genetfied customer with her limited time to stand in line.
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June 2024 by enmanuel roman
I went to print a label and the service was superb, Jelani treated me amazing, very professional and thorough recommend this place 10/10
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May 2024 by Celyna Wallace
Jelani was such an amazing help. I was terrified to return my item but she made sure I was taken cared of. I definitely won’t be afraid to return items now!
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April 2024 by Noah Sukmin Lee
Tried to deliver but failed? And multiple delays haha stupid FedEx why all delivery companies are so stupid? Ups and FedEx needs to change their horrible system. ? disgusting
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February 2024 by DeMarius McClusky
The best customer service experience. The crew is very attentive and helpful. Jehlani was so kind and helpful and turned my day around by going above and beyond.
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February 2024 by Michael Ramsey
I believe someone at this store opened my package, a cellphone trade in with Samsung, stole the phone, resealed the package and shipped.
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January 2024 by Gerrard Jack
Staff is not helpful at all. Will stand and watch you struggle with printing or scanning and won't help. And God forbid you ask for help because now you're getting on someone's nerve. Obviously it comes from the manager because she is the worst. That's the problem with big companies. And to be clear, I was the only customer at the time.
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December 2023 by Gini Little
Great service from Shevorn today when needing to drop off a package with pre-printed FedEx label. She showed me how to use the self-service kiosk so that I could do it myself the next time. She was informative and pleasant. Customer service can be rare these days, but Shevorn demonstrated that it is still alive and well.
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December 2023 by edik edik
Avoid using fedex, stolen packages, late delivery, useless customer services that taking place over seas
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November 2023 by Neal Patel
No staff here seems to demonstrate any interest in helping anyone. Very defective, insisting on incorrect solutions and sending me to the self-service computer (which I knew wouldnt support my print job before paying $0.50/minute for). Staff clearly didn't even know how their own technology worked, and kept telling me to edit and adjust documents myself
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August 2023 by Fataya Larry
Great Customer Service
