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February 2024 by DeMarius McClusky
The best customer service experience. The crew is very attentive and helpful. Jehlani was so kind and helpful and turned my day around by going above and beyond.
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February 2024 by Michael Ramsey
I believe someone at this store opened my package, a cellphone trade in with Samsung, stole the phone, resealed the package and shipped.
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January 2024 by Gerrard Jack
Staff is not helpful at all. Will stand and watch you struggle with printing or scanning and won't help. And God forbid you ask for help because now you're getting on someone's nerve. Obviously it comes from the manager because she is the worst. That's the problem with big companies. And to be clear, I was the only customer at the time.
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December 2023 by Gini Little
Great service from Shevorn today when needing to drop off a package with pre-printed FedEx label. She showed me how to use the self-service kiosk so that I could do it myself the next time. She was informative and pleasant. Customer service can be rare these days, but Shevorn demonstrated that it is still alive and well.
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December 2023 by edik edik
Avoid using fedex, stolen packages, late delivery, useless customer services that taking place over seas
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November 2023 by Neal Patel
No staff here seems to demonstrate any interest in helping anyone. Very defective, insisting on incorrect solutions and sending me to the self-service computer (which I knew wouldnt support my print job before paying $0.50/minute for). Staff clearly didn't even know how their own technology worked, and kept telling me to edit and adjust documents myself
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August 2023 by Tevin Mickens
Went in for a quick print job and some full-service support — Lea was very helpful and kind!The visit was quick and I got all of my needs addressed with attentive and kind service.
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July 2023 by Carwin Brice III
WOW! I usually don’t leave reviews unless the experience is HORRIBLE or AMAZING and my time at Fed Ex today was truly stellar. I walked in with TWENTY TWO boxes…scared I would be in line for 20 and working on the send for an hour! However I got there in perfect timing with a slow period and the two associates that assisted me were amazing! They didn’t have name tags or I would mention them here. GO TO THIS FED EX if u need some Fed Exness but they said before 4pm before it gets busy!
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July 2023 by Ann F.
I've been selling a few items online and this FedEx location has become my go-to for shipping.The employees are helpful, knowledgable and polite. I feel like that's a rarity these days.
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May 2023 by Jakita Miller
I called in prior to placing an order on 5/23 as I was unsure of how to achieve the document type I wanted. Shevorn answered the call and walked me through the process with extreme patience and grace. I was incredibly impressed with the outcome! So Much so that I ordered them again. But because I had not created an account I was unsure of how select the options for exactly what I needed. Again, Shevorn was patient and super pleasant, even though this was my second time asking the same question. I am so grateful for Shevorn’s knowledge, help and happy personality. She was a pleasure to Work with and made my life so easy! Thank you for having such an amazing team member!
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May 2023 by Jason T
This FedEx location is grossly incompetent. After paying to ship a package internationally, they held onto my package for 2 weeks then returned it to me without a refund. 2 weeks and $60 wasted. When I went back to try to resolve the issue they said there was nothing they could do. I went to the location on Court St instead and they took care of it.
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March 2023 by Jessica C.
Awful. I had a business trip to go to and needed same day business cards on a Saturday. I put in an order online and went to pick them up in the afternoon. I arrived at 5:15 PM on Saturday (they close at 6 PM) to find the doors locked but one last customer in the store and two employees. They saw me trying to open the door multiple times and just stood there. When they were done with the customer, they walked him to the side door so I wouldn't be able to get in (I was at the front door). I ran to the side door and they slammed the door in my face. After I wouldn't stop knocking, they finally let me in to pick up my cards (which I had already paid for). I asked them why they had the doors locked and they said it was after 6 PM and they were closed. It was CLEARLY 5:15 and they don't close until 6. I told them it was 5:15 and showed them the time on my phone, and they totally ignored me and didn't say a word. I guess they wanted to close up shop early on a Saturday? Anyways, won't be coming again, they can try to gaslight someone else.
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March 2023 by Brian Williams
I wanted to ship a small package overseas and asked for the Fedex office address in that country of 70,000 people. I was told they couldn’t give me because they would be liable. How would they be liable when the customer has to sign a confirmation of address? They think customers are idiots!
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February 2023 by Chaitanya Sharma
I came here to ship a return. They tried to con me into buying an extra box I didn’t need, and refused to take the item if I didn’t. The next FedEx location I went to took the item immediately.
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September 2022 by Ani La
Good place to ship packages, print docunents, copy documents and purchase supply items
